Area Manager - Cleveland

OnTrac•Cleveland, OH

4d•Onsite

About The Position

OnTrac is hiring an onsite Area Manager at its Cleveland, Ohio operational facility. The Area Manager reports directly to the facility Operations Manager and oversees all sort activities and volume within an assigned area. The role also identifies opportunities for improvement and implements changes to enhance operational outcomes. The Area Manager manages, staffs, and schedules Package Handlers and Lead Package Handlers, ensuring quality standards and a safe, efficient working environment. The role monitors employee progress, gives feedback, addresses performance and attendance, and communicates daily goals, upcoming events, and safety priorities. It also coordinates the flow of volume from designated Linehauls and completes administrative work such as safety training, operational audits, and end-of-shift reporting. The position is based at 19681 Commerce Pkwy, Cleveland, OH 44130. The stated schedule is Sunday through Thursday, 9:00 AM to 6:00 PM, but may change with business needs. The role requires flexibility to support 24-hour operations, including extended hours, weekends, and holidays when needed. Expected starting base pay is $67,200–$84,000; the full potential base salary range over a successful candidate’s tenure is $84,000–$100,800. Actual compensation depends on experience, skills, internal equity, and other job-related factors.

Requirements

GED or high school diploma required.
At least 2 years of industry experience, such as logistics, shipping, or third-party logistics.
At least 1 year of demonstrated leadership experience.
Ability to evaluate and summarize data effectively and present answers to questions.
Intermediate to advanced Microsoft Office and mathematical skills.
Effective communication skills, including the ability to give honest, constructive feedback.
Experience hiring, training, motivating, and disciplining employees and completing performance evaluations.
Ability to maintain a flexible schedule to support 24-hour operations, including extended hours, weekends, and holidays when needed.
Ability to adapt to changing business needs, staffing needs, and workloads.
Regularly talk or listen; frequently stand, walk, sit, and use hands to handle or feel.
Vision abilities required include close vision, distance vision, depth perception, and the ability to focus.

Nice To Haves

BA/BS college degree in a related discipline.

Responsibilities

Manage, staff, and schedule a team of Package Handlers and Lead Package Handlers in an assigned facility area.
Ensure quality standards while maintaining a safe and efficient working environment.
Monitor employee progress, provide ongoing feedback, identify areas for improvement, and address performance and attendance.
Conduct pre-sort meetings to communicate daily goals, upcoming events, and safety priorities.
Maintain an open line of communication to engage employees.
Record and manage designated Linehaul departures and arrivals and the flow of volume.
Complete administrative duties, including safety training, operational audits, and end-of-shift reporting.
Identify opportunities for operational improvement and implement changes to enhance business outcomes.
Follow safety regulations and job instructions, and apply OSHA requirements in daily work practices.

Benefits

Medical, dental, and vision insurance.
Life and short- and long-term disability coverage.
401(k) retirement savings plan with company match.
Flex vacation in states other than California, Colorado, Illinois, Massachusetts, Montana, and Nebraska, with accruals up to 96 hours in the first year and tenure-based increases up to 160 hours.
Two floating holidays per year.
Paid sick leave.
Six paid company holidays.
Two weeks of paid pregnancy leave.
Four weeks of paid parental bonding leave.
Additional wellness and employee assistance programs.