Area Manager - Cleveland

OnTrac • Cleveland, OH

2d • $67,200 - $100,800 • Onsite

About The Position

OnTrac is hiring an Area Manager at its Cleveland, Ohio operational facility. The Area Manager manages sort activities and volume within an assigned area and reports directly to the facility Operations Manager. The role identifies opportunities for improvement and implements changes to enhance operational outcomes. The position is performed onsite and is scheduled Sunday through Thursday, 9:00 AM to 6:00 PM; the schedule may change based on business needs. The role may also require flexibility to support 24-hour operations, including extended hours, weekends, and holidays when needed.

The Area Manager manages, staffs, and schedules Package Handlers and Lead Package Handlers, ensuring quality standards and a safe, efficient work environment. The position monitors employee progress and performance, provides feedback, communicates daily goals and safety priorities, manages linehaul arrivals and departures and volume flow, and completes administrative duties such as safety training, operational audits, and end-of-shift reporting. Compensation is an expected starting base pay range of $67,200–$84,000, with a potential base salary range over tenure of $84,000–$100,800. Actual compensation depends on experience, skills, internal equity, and other job-related factors.

Requirements

• GED or high school diploma required.
• At least 2 years of industry experience, such as logistics, shipping, or third-party logistics (3PL).
• At least 1 year of demonstrated leadership experience.
• Ability to evaluate and summarize data and present answers to questions effectively.
• Intermediate to advanced Microsoft Office and mathematical skills.
• Effective communication skills, including the ability to give honest, constructive feedback.
• Experience hiring, training, motivating, disciplining, and completing performance evaluations for employees.
• Ability to maintain a flexible schedule to support 24-hour operations, including extended hours, weekends, and holidays when needed.
• Dependability and adaptability as business needs, staffing needs, and workload change.
• Ability to regularly talk or listen; frequently stand, walk, sit, and use hands to handle or feel; and meet vision requirements including close vision, distance vision, depth perception, and ability to focus.

Nice To Haves

• BA/BS college degree in a related discipline preferred.

Responsibilities

• Manage, staff, and schedule Package Handlers and Lead Package Handlers in an assigned facility area.
• Ensure quality standards and maintain a safe and efficient working environment.
• Monitor employee progress, provide ongoing feedback, identify areas for improvement, and address performance and attendance.
• Conduct pre-sort meetings to communicate daily goals, upcoming events, and safety priorities, and maintain open communication with employees.
• Record and manage linehaul departures and arrivals and the flow of volume from designated linehauls.
• Perform administrative duties, including safety training, operational audits, and end-of-shift reporting.
• Identify opportunities for operational improvement and implement changes to enhance business outcomes.
• Follow safety regulations and job instructions and apply knowledge of OSHA requirements in daily work practices.

Benefits

• Medical, dental, and vision insurance.
• Life and short- and long-term disability coverage.
• 401(k) retirement savings plan with company match.
• Flex vacation in states other than California, Colorado, Illinois, Massachusetts, Montana, and Nebraska, with accruals up to 96 hours in the first year and tenure-based increases up to 160 hours.
• Two floating holidays per year.
• Paid sick leave.
• Six paid company holidays.
• Two weeks of paid pregnancy leave and four weeks of paid parental bonding leave.
• Wellness and employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED