Branch Manager - Cleveland West - Cleveland, OH

JPMorganChase • Cleveland, OH

22h • Onsite

About The Position

As a Branch Manager in a Chase Branch, you will lead and manage all aspects of the branch, including growing deposits and investments, overseeing operations, and coaching the team. You will create a welcoming environment for clients and employees, deliver attentive service and banking solutions, and collaborate with experts to address clients’ specialized financial needs. You will represent the Chase brand and culture while building lasting relationships and supporting a diverse and inclusive environment.

You will complete the Branch Manager Training Program before being considered for placement. The role requires travel as needed for in-person training and meetings, which may include out-of-state travel. This position is subject to Dodd-Frank, Truth in Lending Act, and SAFE Act requirements, including a background review and NMLS registration or update. Continued employment is contingent on compliance with these requirements and timely completion of registration renewals and updates.

Requirements

• At least 2 years of experience in management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
• Meet Dodd-Frank and Truth in Lending Act qualification requirements for Loan Originators, including the required review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies candidates.
• Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) after starting employment, and complete required annual renewals and updates to remain compliant with the SAFE Act.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying the company’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to identify strategies for growing deposits and investments and delivering on branch goals.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build and cultivate a high-performing team through coaching, feedback, and recognition of successes.
• Encourage ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting clients and the company, and following policies and procedures.
• Influence, educate, and connect team members, partners, and clients with technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED