Area Manager

Bridgestone Americas•Duluth, MN

15d•$93,300 - $158,600

About The Position

The Area Manager leads the overall operations and compliance of stores in an assigned region through Store Managers and their employees. The role focuses on empowering teammates, delivering a customer-centric experience, building customer loyalty, and supporting the communities served. The Area Manager uses company operations-management tools and support teams to drive sales growth, operating profit, and other key performance indicators, while guiding stores through organizational change. Experience managing a sizable P&L is helpful, and the company may train the right candidate who has substantial multi-unit retail operations management experience.

Requirements

At least 8 years of combined experience managing a single store or multi-unit retail operation.
At least 3–5 years overseeing a P&L for a store or area/district.
High school degree or equivalent.
At least 3–5 years of experience as a hiring manager recruiting, hiring, and promoting teammates.
Must reside in the assigned area.
Must have a valid driver's license.
Must be willing to travel.

Nice To Haves

Bachelor of Science or Bachelor of Arts degree, or equivalent combination of education and work experience.
Automotive industry experience.
Experience managing a sizable P&L is helpful.

Responsibilities

Oversee the performance of multiple Store Managers and their retail locations.
Support company initiatives and help deliver a high-performance, customer-centric culture.
Monitor store performance goals, including customer count and retention, unit sales, CFNA applications, telephone conversions, and safety.
Identify training and development opportunities for teammates.
Set the business plan and manage the P&L for the assigned area.
Drive B2B business in the assigned area and train Store Managers on related duties.
Ensure stores comply with company policies and procedures for compliance and safety.
Manage and resolve customer escalations.
Partner with regional and Store Support Center staff, including Human Resources, Finance, and Marketing, to lead and manage area needs.
Closely monitor Talent Acquisition efforts, Labor Demand Forecasting, and Payroll.
Visit each store regularly and attend regional meetings as required by the Region Manager.
Engage teammates and improve retention; deliver on commitments; develop others; lead stores through change; recognize teammates; and support customers and the communities served.