Area Manager

Air Methods•Home, KS

About The Position

The Area Manager I leads and oversees the day-to-day operations of bases in Wichita, Liberal, Emporia, and Parsons. The role coordinates clinical, aviation, and maintenance services to meet operational, safety, and financial targets, ensuring bases are staffed and achieve maximum in-service availability. The Area Manager works across Clinical, Maintenance, Safety, Aviation, and Sales teams to support safe, high-quality operations and training, and oversees operational and financial performance across assigned bases. The position supports regional strategy and a customer-focused culture, with safety and quality as priorities. The Area Manager is accountable for base operations, staffing and scheduling, performance management, budgets and expenses, customer satisfaction, compliance, supply chain and logistics, and coordination of base startups, moves, closures, facilities, and leases. The role directly supervises employees and supports recruitment, development, and performance management. Availability 24/7 is required for operational needs, and travel may be up to 70% or more depending on business needs. This is a safety-sensitive position.

Requirements

2–5 years of related work experience in clinical, aviation, or maintenance with a strong leadership background and/or training, or an equivalent combination of education and experience.
Strong leadership background.
Strong interpersonal skills and the ability to collaborate at all levels.
Strong critical-thinking, reasoning, and problem-solving skills.
Excellent organizational skills, attention to detail, ability to multitask efficiently, and ability to meet deadlines.
Excellent written and verbal communication and presentation skills.
Ability to manage revenue and budgets.
Ability to prepare written reports.
Demonstrated leadership.
Advanced proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Ability to be available 24/7 for operational requirements.
Ability to travel up to 70% or more depending on business needs.

Nice To Haves

Bachelor’s degree from a four-year college or university preferred.

Responsibilities

Oversee day-to-day operations at assigned bases, ensuring they remain in service, operate safely, and provide a positive customer experience.
Build and maintain an engaged local culture that reflects company values and mission; communicate operational expectations and responsibilities to base staff.
Drive key performance indicators to maximize profit contribution.
Manage and control profit and loss across assigned bases, including expenses and payroll.
Schedule base staff to ensure full coverage, optimize in-service rates, and minimize overtime.
Collaborate with Centers of Excellence and Business Development to ensure compliance with company policies and procedures and maintain customer satisfaction.
Recruit, manage performance, and develop teammates in collaboration with Centers of Excellence partners; address employee relations and low performance, including termination when appropriate.
Coach employees and model appropriate leadership behaviors.
Oversee supply chain and logistics for assigned bases, including non-aviation, maintenance, and clinical activities and expenses.
Coordinate maintenance planning and spare utilization with maintenance leadership to minimize base outages.
Support the Regional Director in delivering customer scorecards and execute required action plans.
Maintain and monitor business, medical, and other required licenses; ensure compliance with applicable DOT and non-DOT random testing and reasonable-suspicion requirements.
Coordinate base startups, moves, and closures with regional leadership, and oversee facility repairs, maintenance, and lease management.
Directly supervise assigned-area employees, including interviewing, selecting, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
Remain available 24/7 for operational requirements and travel as business needs require.
Perform other duties as assigned.