Area Manager - (Mon-Thurs Night Shift)

Pattern•North Las Vegas, NV

About The Position

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that distributes products for major brands through marketplaces including Amazon, Walmart, and eBay. The Area Manager leads supervisors and warehouse staff on a Monday-through-Thursday night shift, scheduled from 7:00 p.m. to 5:30 a.m. The role oversees shift performance, staffing, safety, quality, and timely shipping while coordinating with operations leaders and support teams. The Area Manager may need to work outside normal hours to cover management staff and is expected to work overtime during peak season.

Requirements

3–5 years of supervisory experience; distribution center or warehouse experience is preferred.
At least 1 year of operations experience in a warehouse, distribution, or logistics environment.
Ability to maintain confidentiality.
Familiarity with warehouse management software for tracking and resolving order problems.
Effective communication with associates, management, and executive staff.
Experience creating and executing a shift plan.
Understanding of basic math and Excel formulas.
Understanding of the importance of process control to the business.
Flexibility and willingness to embrace change.
Problem-solving ability.
Proficiency with Microsoft Office, including Excel, and Google Suite and Gmail.
Ability to follow procedures, exercise sound judgment, and apply a fair and consistent management style.
Comfort working and communicating with a diverse employee demographic.
Strong multitasking skills and ability to prioritize.
Ability to walk or stand for 8–10 hours.
Ability to lift up to 50 pounds by hand.
Ability to pull, push, bend, kneel, and crouch.
Pallet jack experience, electric or non-electric.
Ability to work required overtime during peak season, stated as 25–30% of the time.

Nice To Haves

Previous experience or knowledge of Workday.

Responsibilities

Lead 1–2 supervisors and up to 100 warehouse staff to meet productivity, quality, safety, and on-time shipping targets.
Partner with the Operations Manager and support teams to meet business goals.
Engage with the team during the shift to promote a positive culture and maintain quality, safety, and performance.
Support operations in coordination with the General Manager, Assistant General Manager, and Operations Manager.
Create shift plans and allocate labor in line with daily goals and order volumes.
Facilitate communication between shifts to support teamwork and shared goals.
Communicate policy and procedure changes to supervisors and leads across departments and shifts.
Track attendance and approve associate timecards.
Coach, train, and retrain associates on labeling and packaging procedures.
Resolve employee relations issues and conflicts with HR, developing sustainable solutions.
Monitor productivity and recommend actions to meet or exceed metrics.
Administer progressive discipline for behavioral or productivity issues.
Help employees understand and connect with the company’s vision, mission, strategy, and business priorities.
Promote and exemplify safety guidelines to ensure team-member safety.
Manage leads and ensure they train, coach, and help team members resolve order-related problems, as applicable.
Uphold company policies and professional workplace behavior by leading by example.
Solve problems in real time using counting and basic math.
Use warehouse management software to track and resolve order problems.
Work cooperatively with managers, supervisors, coordinators, and leads.
Provide management coverage outside normal working hours when needed.