Area Manager

Air Methods•HOMEBASED, CA

About The Position

The Area Manager I leads and oversees the day-to-day operations of bases in Oceanside, Borrego Springs, and El Centro/Imperial. The role coordinates clinical, aviation, and maintenance services to meet operational, safety, quality, and financial targets; ensures bases are staffed and maximizes in-service availability; and works with cross-functional Centers of Excellence peers and Business Development. The Area Manager is accountable for the operational and financial performance of assigned bases and supports regional strategy, customer service, safety, and quality. The position provides direct supervision for employees in the assigned area or region, including hiring, training, work direction, performance appraisal, employee relations, and resolving complaints or problems. It requires availability 24/7 for operational needs and travel of up to 70% or more, depending on business needs.

Requirements

2–5 years of related work experience in clinical, aviation, or maintenance, with a strong leadership background and/or training, or an equivalent combination of education and experience.
Strong leadership background.
Strong interpersonal skills and the ability to collaborate at all levels.
Strong critical-thinking, reasoning, and problem-solving skills.
Excellent organizational skills, attention to detail, ability to multitask efficiently, and ability to meet deadlines.
Excellent written and verbal communication and presentation skills.
Ability to manage revenue and budgets.
Ability to prepare written reports.
Demonstrated leadership.
Advanced proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Ability to be available 24/7 for operational requirements.
Ability to travel up to 70% or more, depending on business needs.

Nice To Haves

Bachelor’s degree from a four-year college or university.

Responsibilities

Oversee day-to-day base operations, ensuring bases are in service, operate safely, and provide a positive customer experience.
Build an engaged local culture aligned with company values and mission, and communicate expectations and operational responsibilities to base staff.
Drive key performance indicators to maximize profit contribution.
Manage and control profit and loss across assigned bases, including expenses and payroll.
Schedule base staff to provide full coverage, optimize in-service rates, and minimize overtime.
Collaborate with Centers of Excellence and Business Development to ensure policy compliance and customer satisfaction.
Recruit, manage performance, and develop teammates in collaboration with Center of Excellence partners; address employee relations and performance issues, including termination when needed.
Coach employees and model appropriate leadership behaviors.
Oversee supply chain and logistics for assigned bases, including non-aviation, maintenance, and clinical activities and expenses.
Coordinate with maintenance leadership on maintenance events and spare utilization to reduce the risk of bases going out of service.
Support the Regional Director in delivering customer scorecards and execute resulting action plans.
Maintain and monitor business, medical, and other licenses required to operate, and ensure compliance with discipline-specific DOT and Non-DOT random and reasonable-suspicion requirements.
Coordinate base startups, moves, and closures with regional leadership, and manage facility repairs, maintenance, and leases.
Supervise employees, including interviewing, selecting, hiring, training, planning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
Perform other duties as assigned.