Area Manager ( Back half Days )

Pattern•Bethlehem, PA

25d•Onsite

About The Position

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that distributes products for brands through platforms such as Amazon, Walmart, and eBay. This full-time, on-site role is based at the company’s warehouse in Bethlehem, Pennsylvania, and follows a Thursday–Saturday schedule from 6:00 a.m. to 6:30 p.m. The Area Manager oversees shift operations and management teams, with responsibility for approximately 250 workers and 4–5 managers. The role also calls for flexibility to run the site on certain days and potentially for months during the 2026 launch year as the building expands, and for comfort working in a live construction environment. Overtime is required during peak periods.

Requirements

3–5 years of experience in a supervisory role, preferably in a distribution center or warehouse.
At least 1 year of operations experience in a warehouse, distribution, or logistics environment.
Ability to maintain confidentiality.
Familiarity with Warehouse Management Software for tracking and resolving order problems.
Effective communication with associate, management, and executive staff.
Prior experience creating and executing a shift plan.
Understanding of basic math and Excel formulas.
Understanding of the importance of process control to the business.
Adaptability and willingness to embrace change.
Problem-solving ability.
Proficiency with Microsoft Office, including Excel, and Google Suite and Gmail.
Ability to follow procedures, exercise sound judgment, and manage fairly and consistently.
Comfort working and communicating with a diverse employee demographic.
Strong multitasking skills and ability to prioritize.
Ability to walk or stand for 8–10 hours.
Ability to lift up to 50 pounds by hand.
Ability to pull, push, bend, kneel, and crouch.
Pallet jack experience, electric or non-electric.
Ability to work required overtime during peak season, stated as 25–30% of the time.

Nice To Haves

Previous experience or knowledge of Workday.

Responsibilities

Be flexible to run the site on certain days and potentially for months during the 2026 launch year as the building expands.
Work in and lead a team in a live construction environment.
Oversee shift management and teams totaling 250 workers, including 4–5 management staff.
Support operations in coordination with the General Manager, Assistant General Manager, and Operations Manager on the other shift.
Hold pre-shift meetings with the management team to plan the shift.
Ensure the shift meets production goals and direct and indirect labor targets.
Send shift reports describing shift execution and explaining whether and why goals were achieved.
Guide and support supervisors on personnel, quality, and safety matters.
Resolve employee relations matters and conflicts with HR, developing sustainable solutions.
Hold daily meetings with the team and direct reports to communicate changes, policies, and procedure updates.
Facilitate communication between first and third shifts and among departments on the shift to support teamwork.
Promote a positive work environment through effective verbal communication, listening, and reinforcement of company standards.
Develop and implement operating methods and procedures to address operating problems and improve process quality.
Help contributors understand and connect with the company’s vision, mission, strategy, and business priorities.
Promote and exemplify safety guidelines to ensure team member safety.