Area Manager ( Front Half Days )

Pattern•Bethlehem, PA

4d•Onsite

About The Position

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that distributes products for major brands through marketplaces including Amazon, Walmart, and eBay. The company ships 60 million units annually and has more than 1,700 employees across 18 global locations. This is a full-time, on-site role at the company’s warehouse in Bethlehem, Pennsylvania, with a Sunday–Wednesday schedule from 7:00 a.m. to 5:30 p.m. The Area Manager oversees shift operations and management teams in a warehouse, including during the building’s launch and growth in 2026. The role works in a live construction environment and partners with site leaders and other shifts to meet production, labor, quality, and safety goals. The position supervises teams totaling approximately 250 workers and 4–5 managers, communicates shift performance, supports employee relations, and develops processes to improve operations.

Requirements

3–5 years of supervisory experience, preferably in a distribution center or warehouse.
At least 1 year of operations experience in a warehouse, distribution, or logistics environment.
Ability to maintain confidentiality.
Familiarity with Warehouse Management Software for tracking and resolving order problems.
Effective communication with associates, management, and executive staff.
Prior experience creating and executing a shift plan.
Understanding of basic math and Excel formulas.
Understanding of the importance of process control to the business.
Flexibility and ability to embrace change.
Problem-solving ability.
Proficiency with Microsoft Office, including Excel, and Google Suite and Gmail.
Ability to follow procedures, exercise sound judgment, and apply a fair and consistent management style.
Comfort working and communicating with a diverse employee demographic.
Strong multitasking skills and ability to prioritize.
Ability to walk or stand for 8–10 hours.
Ability to lift up to 50 pounds by hand.
Pallet jack experience, electric or non-electric.

Nice To Haves

Previous experience or knowledge of Workday.

Responsibilities

Be flexible about running the site on certain days and potentially for months during the 2026 launch year as the building expands.
Work in and lead a team in a live construction environment.
Oversee shift management and teams totaling approximately 250 workers, including 4–5 management staff.
Assist operations by working with the General Manager, Assistant General Manager, and Operations Manager on another shift.
Hold a pre-shift meeting with the management team to plan the shift.
Ensure the shift meets production goals and direct and indirect labor targets.
Send a shift report detailing execution and explaining whether the team achieved its goals.
Guide and support supervisors on personnel, quality, and safety matters.
Resolve employee relations matters and conflicts with HR, developing sustainable solutions.
Hold daily meetings with the team and direct reports to communicate changes, policies, and procedure updates.
Facilitate communication between first and third shifts and among departments on the shift.
Promote a positive work environment through verbal communication, listening, and reinforcing company standards.
Develop and implement operating methods and procedures to address operating problems and improve process quality.
Help contributors understand and connect to the company’s vision, mission, strategy, and business priorities.
Teach, promote, and exemplify safety guidelines to ensure team members’ safety.