Area Manager ( Front Half Days )

Pattern•Bethlehem, PA

5d•Onsite

About The Position

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that distributes products for major brands through marketplaces such as Amazon, Walmart, and eBay. The Area Manager will work full time on-site at the warehouse in Bethlehem, Pennsylvania, on a Sunday–Wednesday, 7:00 a.m.–5:30 p.m. schedule. The role oversees shift operations and teams totaling 250 workers, including 4–5 management staff, and supports the site's growth and launch activities in 2026. The manager works with site and cross-shift leadership to meet production goals, maintain labor targets, communicate shift performance, resolve employee matters, improve operating processes, and promote safety and a positive work environment. Overtime is expected during peak periods.

Requirements

3–5 years in a supervisory role, preferably in a distribution center or warehouse environment.
At least 1 year of operations experience in a warehouse, distribution, or logistics environment.
Ability to maintain confidentiality.
Familiarity with Warehouse Management Software for tracking and resolving order problems.
Effective communication with associates, management, and executive staff.
Experience creating and executing a shift plan.
Understanding of basic math and Excel formulas.
Understanding of the importance of process control to the business.
Adaptability and willingness to embrace change.
Problem-solving ability.
Proficiency with Microsoft Office, including Excel, and Google Suite and Gmail.
Ability to follow procedures, exercise sound judgment, and use a fair and consistent management style.
Comfort working and communicating with a diverse employee demographic.
Excellent multitasking and prioritization skills.
Ability to walk or stand for 8–10 hours.
Ability to lift up to 50 pounds by hand.
Ability to pull, push, bend, kneel, and crouch.
Overtime is required during peak season, approximately 25–30% of the time.

Nice To Haves

Previous experience with or knowledge of Workday.
Pallet jack experience, electric or non-electric.

Responsibilities

Be flexible to run the site on certain days and potentially for months during the 2026 launch year as the building expands and grows.
Work in and lead a team in a live construction environment.
Oversee shift management and teams totaling 250 workers, including 4–5 management staff.
Support operations in coordination with the General Manager, Assistant General Manager, and Operations Manager on another shift.
Hold a pre-shift meeting with the management team to plan for the shift.
Ensure the shift meets production goals and direct and indirect labor targets.
Send a shift report describing execution and explaining whether the team achieved its goals.
Guide and support supervisors on personnel, quality, and safety matters.
Resolve employee relations matters and conflicts in partnership with HR to develop sustainable solutions.
Hold daily meetings with the team and direct reports to communicate changes, policies, and procedure updates.
Facilitate communication between first and third shifts and among departments on the shift to support teamwork.
Promote a positive work environment through effective verbal communication, listening, and reinforcement of company standards.
Develop and implement operating methods and procedures to eliminate operating problems and improve process quality.
Help contributors understand and connect with the company's vision, mission, strategy, and business priorities.
Teach, promote, and exemplify safety guidelines to ensure team-member safety.