(USA) Area Manager - Quality Assurance/systems (import, Regional, Returns, Sam's, Wm.com)

Walmart•Ridgeville, SC

1d•Onsite

About The Position

The Area Manager - Quality Assurance/systems at Walmart is responsible for communicating with individuals and groups, implementing business plans, monitoring productivity, maintaining quality and safety standards, identifying concerns, supervising and developing associates, managing QA guidelines and programs, and overseeing systems hardware and software maintenance and troubleshooting. The role emphasizes respect for the individual, acting with integrity, serving customers and members, and striving for excellence. Walmart, founded by Sam Walton, has grown into the world's biggest retailer, committed to helping customers save money to live better. The company is reinventing the shopping experience, with associates playing a crucial role in shaping the future of retail and improving lives globally. Walmart aims to be a regenerative company, making a positive impact for associates, customers, members, and the world.

Requirements

Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Inventory Management
Microsoft Office
Walmart Logistics Systems
Bachelors: Business
Bachelors: Logistics

Responsibilities

Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).
Monitor and manage productivity of area of responsibility by preparing, reviewing, and/or analyzing business reports.
Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards, and procedures, monitoring associate compliance to policies and procedures, distributing and maintaining procedures and supporting documentation.
Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback, teaching, supporting, and modeling Logistics and company policies and procedures, identifying training and development needs and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting close date product, hazardous material processing).
Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems, ensuring that the necessary repairs are completed on existing systems, and tracking inventory and ordering system components as needed.
Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors and supporting the continuing development of current and future systems applications.
Builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans.
Makes decisions based on data, insights, and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates).