(USA) Area Manager - Quality Assurance/systems (import, Regional, Returns, Sam's, Wm.com)

Walmart•Baytown, TX

1d•$65,500 - $98,000•Onsite

About The Position

This role is responsible for managing the Quality Assurance and systems within a specific area, including import, regional, returns, Sam's, and Wm.com operations. The Area Manager will implement the business plan for their area of responsibility by communicating goals, managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals in production, quality, and safety. They will monitor and manage productivity through business reports, maintain quality and safety standards by training associates and monitoring compliance, and resolve associate, customer, and supplier concerns. Additionally, the role involves supervising and developing associates and leaders, managing the execution of QA guidelines and procedures to increase efficiency and maintain inventory integrity, overseeing systems hardware and software maintenance and installation, and troubleshooting systems applications with the Information Systems Division (ISD) and vendors. The role emphasizes a culture of respect, integrity, customer service, and continuous improvement, aligning with Walmart's values and goals, including becoming a regenerative company.

Requirements

Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Inventory Management
Microsoft Office
Walmart Logistics Systems
Bachelors: Business
Bachelors: Logistics

Responsibilities

Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties, and coordinating workloads to achieve facility goals (e.g., production, quality, safety).
Monitor and manage productivity of area of responsibility by preparing, reviewing, and/or analyzing business reports.
Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies/standards/procedures, monitoring associate compliance to policies and procedures, and distributing and maintaining procedures and supporting documentation.
Identify associate, customer, and/or supplier concerns by listening and consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.
Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback, teaching, supporting, and modeling Logistics and company policies and procedures, identifying training and development needs, and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.
Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g., slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays tracking and reporting, close date product, hazardous material processing).
Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems, ensuring that the necessary repairs are completed on existing systems, and tracking inventory and ordering system components as needed.
Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors and supporting the continuing development of current and future systems applications.

Benefits

Medical insurance
Vision insurance
Dental insurance
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Paid education benefit program (Live Better U) for full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Performance-based bonus awards