Shipping manager | Area Manager II

F. Schumacher & Co.•Passaic, NJ

1d•Onsite

About The Position

Schumacher & Co. is an innovative interior design company that is disrupting the $150 billion global interior design industry. We are a technological leader on the design frontier, constantly pushing boundaries and striving for excellence. With more than 500 employees and growing, we are driven by a shared belief that design transforms life. We are dedicated to the mission of helping our customers “celebrate the feeling of home.” F. Schumacher & Co designs and produces some of the most beautiful fabrics, wallcoverings, trims, rugs, furniture, and accessories in the world. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next, an appreciation for what's come before, and a drive to make our products with enormous care and attention for detail. F. Schumacher & Co is a globally recognized company with a myriad of showrooms both domestically and internationally. Our competitive advantage in the industry is our people. We believe that our employees are our most important assets. F. Schumacher & Co is deeply anchored in our company's core values, which are as follows: Preserve our Start-up spirit Take Ownership & Accountability Be Solutions-Oriented Demonstrate Courage Practice Adaptability Embrace Collaboration We empower our employees to live these values daily because we understand how it will positively impact the customer's journey. F. Schumacher & Co., also known as FSCO, is the parent company to many brands within our portfolio. This role sits within Paramount Handprints, our internal product mill based in Passaic, NJ, which manufactures hand-screen printed textiles and wallcoverings for both Schumacher's own channels and every third-party to-the-trade customer we serve.

Requirements

5+ years of experience leading shipping, logistics, or distribution in a manufacturing or warehouse operation, including 2+ years of direct people management.
Outstanding communication and interpersonal skills — the trusted voice of shipping internally and with intercompany and third-party customers, by phone and email.
Mission- and goal-oriented; thrives in a target-driven environment, responds quickly to shifting priorities, and stays focused across many concurrent orders.
A track record of developing and implementing policies and procedures that stick and scale.
Spanish fluency strongly preferred to lead a diverse floor team effectively.
Strong with ERP systems and MS Office (Excel, Outlook, Word; Access a plus); quick to adopt and roll out new technology.
Comfortable leading from the floor in an active production environment; able to lift up to 60 lbs and stand for periods as needed.
Comfortable with parcel and LTL/freight, bills of lading, and customs/brokerage for overseas shipments.

Nice To Haves

Experience with textiles, wallcoverings, printing, or another made-to-order manufacturing environment.
Familiarity with to-the-trade or B2B customer service.

Responsibilities

Lead a team of 5–7 shipping and warehouse associates, including the shipping and warehouse leads.
Set the direction and hold the team accountable to key performance targets.
Schedule and set daily priorities.
Build a culture of ownership, quality, and pride; recruit, develop, and retain talent.
Oversee all inbound and outbound shipping and inventory management, including: Domestic shipping: Run the daily FedEx/UPS parcel and LTL/freight operation for consolidated pallets and drop-ships in coordination with Schumacher internal logistics; ensure every order ships on-time and is packed securely and inspected for quality.
International shipping and receiving: Own customs, broker, and clearance coordination for all overseas inbound and outbound shipments.
Inventory staging: Ensure fabric and wallpaper grounds are accurately accounted for, allocated, prepared, and staged for production.
Work shoulder-to-shoulder with FSCO procurement on all incoming raw materials and outgoing finished goods, aligning timing, carriers, and documentation so nothing stalls.
Oversee accurate ERP receiving and reconciliation of received quantities; own weekly replenishment numbers and weekly shipping-target reporting, proactively flagging deadlines and risks.
Design, document, implement, and enforce shipping, receiving, and inventory SOPs; bill-of-lading and packing-list standards; and QC inspection of incoming and outgoing orders; be instrumental in implementing new tracking and inventory systems.
Own carrier relationships, rates, claims, and cost control across all modes; track and improve KPIs.
Be the clear, proactive voice of shipping and warehouse operations, keeping Paramount leadership and key customer stakeholders informed on status, deadlines, order issues, and other flags.