Area Manager Biomedical Services (35)

Fresenius Medical Care•Wichita, KS

14d

About The Position

The Area Manager Biomedical Services oversees Technical Services across a defined area, typically comprising 10 to 25 clinics and 7 to 15 exempt and non-exempt employees. The role supervises the operation, condition, maintenance, and repair of water treatment systems, medical and ancillary equipment, test equipment, physical plants, and mechanical and electrical systems to protect patients and staff and to meet company, regulatory, and safety requirements. The manager oversees regulatory and OSHA compliance, quality of work, and facility cleanliness while supporting the company’s mission, values, and customer service standards. The position manages area operations, financial metrics, data integrity, staffing, training, equipment and parts inventory, maintenance records, and vendor agreements. It collaborates with Operations, Quality and Education personnel, technical leadership, project managers, and physicians on operational goals, facility projects, acquisitions, equipment selection, and patient-care-related technical issues. It also provides technical support during emergencies and participates in audits, quality improvement, and corrective action planning. The role requires a flexible schedule that may include nights, weekends, and holidays, and overnight travel may be required.

Requirements

High school diploma or GED required.
Minimum of four years of supervisory experience.
At least four years of experience in an industrial or medical technical setting; alternatively, three years of experience with an associate degree in electronics/biomedical technology, or two years of experience with a bachelor's degree in a technology or business field.
Complete the FMCNA Biomedical Technician Technical Certification Program within the first 24 months of employment; required certifications must be maintained and current.
Attend technical training programs required by state or federal regulations and company policy.
Valid driver's license issued in the employee’s state of residence.
Ability to use common hand tools and small power equipment.
Ability to train subordinate personnel.
Good verbal and written communication skills.
Basic computer skills, including Microsoft Office and mainframe applications.
Ability to comprehend and communicate in English.
Must meet the requirements of the Ishihara Color Blindness test as a condition of employment.
Ability to work a flexible schedule, including nights, weekends, and holidays.
Overnight travel may be required.

Nice To Haves

Associate degree in electronics or biomedical technology, or equivalent.
Nephrology or biomedical industry technical certification within 24 months of employment, such as BONENT Certified Hemodialysis Technician (CHT) or NNCO Certified Biomedical Nephrology Technician (CBNT).
Biomedical industry technical certification, such as Water Quality Association Water Treatment Specialist (WTS) or AAMI Certified Biomedical Equipment Technician (CBET).

Responsibilities

Manage Technical Services for a defined area, typically consisting of 10 to 25 clinics and 7 to 15 exempt and non-exempt employees.
Coordinate with Operations managers and directors to meet operational, financial, and regulatory requirements.
Collaborate with Quality and Education personnel on cross-functional initiatives.
Manage area financial metrics, including TAP, maintenance parts costs, travel, and expenses.
Maintain data integrity for area management systems, including PeopleSoft, Kronos, and the Service Database.
Pilot and implement new systems and processes as needed.
Oversee repair and maintenance of water treatment, dialysis, ancillary, and test equipment, as well as physical plants, in accordance with manufacturer recommendations and company policies and procedures.
Ensure repair and maintenance activities are documented and that technical records and logs are retained according to company policy.
Purchase and maintain service-parts inventory; ensure defective, RGA, and warranty parts are returned promptly.
Support and participate in the Quality Assessment and Process Improvement (QAPI) process.
Work with facility staff to meet regulatory and OSHA requirements.
Collect and process water and dialysate samples, and review, evaluate, and report quality results according to applicable procedures.
Transport equipment as needed.
Work with the Director of Technical Services to establish operating and financial goals; monitor performance metrics and implement improvement processes.
Collaborate with regional technical operations and project personnel on equipment selection and technical or physical-plant aspects of new facilities, relocations, and renovations.
Integrate Technical Services into acquired facilities with Operations personnel.
Conduct technical assessments for assigned clinics.
Initiate, monitor, and manage external vendor service and maintenance agreements.
Ensure applicable manufacturer instructions for use are available to personnel and emergency contacts are maintained and accessible.
Coordinate and provide Technical Services support during natural disasters and other emergencies.
Recruit, interview, and hire Technical Supervisors and Biomedical Technicians as needed.
Mentor, train, and serve as a role model and resource for Technical Services personnel; ensure appropriate training and education.
Maintain personnel and training records according to policy and ensure authorized personnel and regulators can access them.
Conduct ongoing and formal annual performance evaluations for Technical Supervisors and Biomedical Technicians I and II.
Oversee corrective actions and Personnel Improvement Plans in accordance with HR policies and procedures.
Keep technical sections of the Clinical Services Integrated Policy and Procedure manual current and implement approved changes.
Participate in facility audits conducted by the RQM and government surveyors, and prepare and implement plans of correction for technical deficiencies.
Schedule and oversee technical staff to ensure appropriate coverage across the area.
Maintain and update water-system diagrams and valve charts.
Coordinate equipment installation and implementation of product initiatives and improvements.
Perform or assist with the Direct Patient Care Technical Training Program.
Work with Operations personnel to address adverse events and product complaints.
Complete monthly SAP supply inventory processes and create SAP equipment requisitions as required.
Assist Operations personnel with technical aspects of facility projects and capital-equipment reviews and recommendations.
Ensure dialysis machines, water systems, and mixing equipment are installed, operational, and validated according to manufacturer documentation and company procedures.
Maintain the asset register for 8000-series equipment based on equipment movement and Finance Department criteria.
Develop and maintain positive working relationships with affiliated physicians and communicate pertinent information as appropriate.
Perform other duties as assigned.