Biomedical Operations Manager

DAVITA • Baltimore, MD

10d • $85,000 - $110,000

About The Position

The Biomed Field Manager is responsible for the overall management of the Biomedical team, including facility projects and biomedical costs, quality, and teammates. This role manages Biomedical Specialists (BSS) in the assigned area, covering Baltimore and Washington, DC, and leads approximately 10–12 BSS technicians. The position reports to the Group Biomed Director (GBD) and requires substantial travel; the posting states both a minimum of 50–75% travel and an ability to travel up to 50% of the time.

The manager oversees hiring, promotion, discipline, professional development, and discharge of teammates, subject to the stated approvals. The role supports facility operations through training, performance monitoring, visits and audits, equipment and budget management, regulatory compliance, emergency planning, and rollout of Biomedical initiatives. The manager also works with operational and clinical teams to communicate technical policies, strengthen team performance, and resolve problems.

The listed salary range is $85,000–$110,000 per year. The role is open for a minimum of three days.

Requirements

• Minimum of 5–7 years of dialysis experience.
• At least three years of experience providing repair and maintenance service to dialysis facilities.
• Valid driver’s license in the state or region of employment; driving record must meet insurance liability requirements.
• Strong business and organizational skills, including identifying, defining, and resolving problems and developing systemic solutions.
• Strong project planning, organizational, and process-improvement skills, with the ability to manage projects to specific deadlines.
• Ability to proactively drive implementations and improvements.
• Effective, positive written and oral communication skills; ability to teach and deliver concise, effective presentations to the GBD, DVP, and Regional Operations Directors.
• Willingness and ability to work additional hours with little or no notice beyond the regular work week as needed.
• Computer skills sufficient to use the Web, Word, and Excel effectively.
• High school diploma or equivalent.
• Ability to travel up to 50% of the time.

Nice To Haves

• At least two years of experience supervising Biomedical Service teams.
• Leadership experience.
• Manufacturer certification for dialysis machines and facility water systems predominantly used in the area.

Responsibilities

• Manage Biomedical Specialists in the assigned area, including hiring, promotion, discipline, professional development, and discharge with the required approvals.
• Monitor and evaluate direct reports to maintain consistent performance standards.
• Deploy and ensure timely completion of facility orientation, policy and procedure education, technical training, and continuing education.
• Visit each facility in the assigned area at least semiannually to assess technical activities and verify compliance with DaVita policies and procedures.
• Ensure annual skills-competency recertification for each BSS, preferably before the technician’s annual Performance Development Review.
• Participate at least semiannually in FHM with each supported clinic, in person or by telephone.
• Participate in audits as required.
• Manage equipment and labor costs, and maintain biomedical financial and business records and facility reports.
• Review or approve purchases of maintenance and repair parts, tools, test equipment, and capital equipment as assigned by the GBD.
• Develop effective biomedical staffing plans and promote efficient utilization of biomedical teammates.
• Collaborate with operations to support strategic alignment and team performance compliance.
• Use or implement reports and tools to help meet Division biomed-related budgets.
• Develop on-call coverage procedures and schedules that support stewardship and technicians’ quality of life.
• Participate in on-site inspections by state or federal surveyors when notified.
• Ensure compliance with DaVita policies and procedures and applicable state and federal regulations.
• Apply DaVita policies and procedures related to clinical teammates’ operation of dialysis machines, water treatment systems, and ancillary medical equipment, including during troubleshooting.
• Implement policy, procedure, vendor, and product changes as directed by the GBD.
• Work with the GBD and DVP to plan and schedule biomedical teammate deployment to support dialysis facilities during disasters or emergencies.
• Participate in Field Operations Core Team meetings and development and rollout of national Biomedical initiatives.
• Foster trust and open communication within the biomedical community and with operations and clinical teams, explaining technical policies and procedures and developing solutions.

Benefits

• Medical, dental, and vision coverage.
• 401(k) match.
• Paid time off and PTO cash out.
• Family resources and EAP counseling sessions.
• Access to Headspace®.
• Backup child and elder care.
• Maternity and paternity leave.
• Professional development programs and on-demand virtual leadership and development courses through StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED