Biomedical Operations Manager

DaVita Kidney Care • 09503 - Maryland Remote, MD

13d • $85,000 - $110,000

About The Position

The Biomed Field Manager is responsible for managing the Biomedical team, facility projects, biomedical costs, quality, and teammates. The position manages Biomedical Specialists (BSS) across the Baltimore and DC areas and leads a team of approximately 10–12 BSS technicians. The role reports to the Group Biomed Director (GBD) and requires substantial travel. The manager oversees team performance and development, facility support, equipment and labor costs, compliance, training, and implementation of biomedical initiatives. The position may require additional hours beyond the regular work week with little or no notice.

Requirements

• At least 5–7 years of dialysis experience.
• At least three years of experience providing repair and maintenance services to dialysis facilities.
• Valid driver’s license in the state or region of employment; driving record must meet insurance liability requirements.
• Strong business and organizational skills, including identifying, defining, and resolving problems and developing systemic solutions.
• Strong project-planning, organizational, and process-improvement skills, with the ability to manage projects to deadlines.
• Ability to proactively drive implementations and improvements.
• Effective written and oral communication skills, including the ability to teach and deliver concise presentations to the GBD, DVP, and Regional Operations Directors.
• Willingness and ability to work additional hours with little or no notice, beyond the regular work week, as needed.
• Computer skills sufficient to use the Web, Word, and Excel.
• High school diploma or equivalent.
• Ability to travel; the posting states up to 50% in the qualifications and 50–75% in the role overview.

Nice To Haves

• At least two years’ experience supervising Biomedical Service teams.
• Leadership experience.
• Manufacturer certification for dialysis machines predominantly used in the area.
• Manufacturer certification for facility water systems predominantly used in the area.

Responsibilities

• Manage Biomedical Specialists, including hiring, promotion, discipline, professional development, and discharge, subject to required approvals.
• Monitor and evaluate direct reports to maintain a consistent high standard of performance.
• Deploy and ensure completion of facility orientation, DaVita policy and procedure training, technical training, and continuing education.
• Visit each facility in the assigned area at least semiannually to evaluate technical activities and direct-report compliance.
• Ensure annual skills-competency recertification for each BSS, preferably before the technician’s annual Performance Development Review.
• Participate at least semiannually in FHM with each supported clinic, in person or by telephone.
• Participate in audits as required.
• Manage equipment and labor costs, and maintain biomedical financial and business records and facility reports.
• Review or approve purchases of maintenance and repair parts, tools, test equipment, and capital equipment as assigned by the GBD.
• Develop and use effective biomedical staffing plans and promote efficient utilization of biomedical teammates.
• Collaborate with operations to support strategic alignment and team performance compliance.
• Use or implement reports and tools to help the Division meet biomed-related budgets.
• Develop on-call coverage procedures and schedules that support stewardship and technicians’ quality of life.
• Participate in on-site inspections by state or federal surveyors when notified.
• Ensure compliance with DaVita policies and procedures and state and federal regulations.
• Apply DaVita policies and procedures concerning clinical teammates’ operation of dialysis machines, water treatment systems, and ancillary medical equipment, including troubleshooting support.
• Implement changes to policies, procedures, vendors, and products as directed by the GBD.
• Work with the GBD and DVP to develop plans and schedules for biomedical teammate deployment to support facilities during disasters or emergencies.
• Participate in Field Operations Core Team meetings and the development and rollout of national Biomedical initiatives.
• Foster trust and open communication with biomedical, operations, and clinical teams to interpret technical policies and procedures, clarify expectations, and develop solutions.

Benefits

• Medical, dental, and vision coverage.
• 401(k) match.
• Paid time off and PTO cash out.
• Family resources and EAP counseling sessions.
• Access to Headspace®.
• Backup child and elder care.
• Maternity and paternity leave.
• Professional development programs and on-demand virtual leadership and development courses through StarLearning.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED