Area Human Resources Manager ("Gerente de Area de Recursos Humanos")

Azul Hospitality•Detroit, MI

2d•$85,000 - $95,000

About The Position

The Area Human Resources Manager delivers corporate HR responsibilities, initiatives, and programs across a portfolio of hotel properties. The role assists in developing and implementing HR centers of excellence, including talent acquisition and management, benefits, training and development, performance management, and compliance. It uses the human capital management system to improve efficiency and support HR initiatives, and partners with property leaders to promote company core values. The position also provides administrative support to the Corporate Staff Service team, including record-keeping, file maintenance, and system entry, and undertakes project work as needed. The manager provides HR guidance and oversight at both property and corporate levels, including staff relations, benefits administration, audits, recruitment, talent management, and personnel files. The position oversees compliance with employment laws, supports managers and employees on personnel matters, leads training and diversity initiatives, manages workers’ compensation and accommodation processes, and monitors performance reviews and fair-pay practices. It requires travel among properties, including at least four annual visits to Northern California, each lasting at least three days, and a minimum of 20% overnight travel. The work is primarily indoors in a temperature-controlled hotel environment. The role requires regular desk work, as well as walking and standing, movement between departments, occasional lifting up to 15 pounds, and use of office equipment. Regular attendance, participation in required training and meetings, and adherence to company safety, security, grooming, and confidentiality standards are expected. Work schedules may vary with hotel business needs.

Requirements

Bachelor’s degree in Human Resource Management or a similar field.
Four or more years of related hotel management experience.
Three or more years of human resources experience.
In-depth knowledge of employment labor laws, workers’ compensation, leave administration, and OSHA/Cal-OSHA regulations.
Extensive knowledge of HR, employment regulations, and federal, state, and local labor laws, with the ability to apply them strategically and operationally.
Knowledge of business and management principles, including strategic planning, resource allocation, HR modeling, leadership, production methods, and coordination of people and resources.
Strong communication skills, including the ability to convey information through varied media and support audience understanding and retention.
Effective reading, writing, and oral comprehension skills.
Ability to build cohesive teams and align individual and team actions with strategies and plans.
Knowledge of customer and personal service principles, including assessing needs, meeting quality standards, and evaluating satisfaction.
Ability to travel to properties for short-term projects; the position requires at least 20% overnight travel.
Valid driver’s license and ability to meet the requirements of the company’s driver insurance.
Ability to perform the essential job functions with or without reasonable accommodation.
Ability to sit at a desk for up to eight hours per day, walk and stand during the remainder of the workday, maneuver between simultaneous functions and hotel departments, and occasionally lift up to 15 pounds.
Ability to perform job-related movements and tasks, including grasping, writing, typing, standing, sitting, walking, bending, climbing, reaching, and using office equipment.

Nice To Haves

SHRM certification.

Responsibilities

Develop, implement, and administer HR policies and programs in accordance with local, state, and federal legal requirements.
Assist management in resolving personnel issues, implementing disciplinary action, managing performance, and determining staffing needs.
Oversee talent acquisition, including offer letters, background checks, and compliance with selection procedures; assist with recruitment for hard-to-fill leadership roles.
Conduct employee investigations and address employee concerns in a timely manner.
Develop and oversee management and employee training, including onboarding, guest service, skills, regulatory, anti-harassment, and anti-discrimination training.
Maintain compliance with governmental and labor-law reporting requirements and lead portfolio state and federal mandatory compliance reporting.
Administer workers’ compensation, coordinate with risk management companies and carriers, review claims, and participate in claims reviews.
Work with the employee leasing company on unemployment claims.
Provide assistance, guidance, and counseling to general managers, leadership teams, and employees; ensure managers use coaching and counseling to address performance issues.
Monitor annual performance reviews and introductory reviews for new hires.
Manage personnel files in accordance with company policy.
Monitor and enforce fair-pay initiatives and audit property ACA submissions quarterly.
Train and guide managers on compliance matters, including leave administration, COVID policies, and federal, state, and local policies.
Lead diversity initiatives and manage the accommodation process and related documentation.
Partner with property management to ensure employee training is current and compliant.
Ensure properties comply with employment laws and governmental requirements; assist with rolling out initiatives to improve efficiency, effectiveness, and compliance.
Review safety-training strategies and safety-committee effectiveness.
Assist with onboarding new managers on initiatives, policies, and procedures.
Communicate significant labor, staffing, or employee-relations issues at area properties to the VP of Operations and/or Corporate Director of HR.
Distribute field time among assigned properties and complete at least four annual Northern California visits of at least three days each; conduct HR audits during those visits and provide written reports to the Regional VP and Corporate Director of HR.
Identify productivity and operational problem areas and assist with implementing solutions.
Follow company safety and security procedures; report maintenance problems, hazards, accidents, and injuries; and complete safety training and certifications.
Maintain a clean, professional appearance, protect confidential information and company assets, and build positive working relationships.
Identify and implement ways to improve organizational efficiency, productivity, quality, safety, or cost savings, and perform other reasonable duties as requested by supervisors.