Area Human Resources Manager ("Gerente de Area de Recursos Humanos")

Azul Hospitality • Detroit, MI

2d • $85,000 - $95,000 • Onsite

About The Position

The Area Human Resources Manager serves as an extension of Corporate Human Resources, providing hands-on HR guidance and operational support to hotel properties and on-property leaders across the Detroit area. The role partners with property leaders to foster a positive, productive, and engaging workplace and to ensure consistent implementation of company HR policies, programs, initiatives, and Core Values. It supports day-to-day HR functions, including talent acquisition, onboarding, employee relations, benefits administration, training and development, performance management, HR audits, and compliance with employment laws and company policies. The manager is a resource for team members and property leaders, helping address HR needs, strengthen engagement and retention, and support hotel operations. In partnership with Corporate Human Resources, the role implements company-wide initiatives at property level while aligning individual property needs with organizational goals.

The position supports multiple Detroit-area properties and may provide operational assistance elsewhere in the portfolio as business needs require. It may serve as Manager on Duty when needed or assigned, including working evening or weekend shifts as needed. The work is primarily indoors in a temperature-controlled hotel environment, with travel between assigned properties as needed. Regular attendance and participation in scheduled training sessions and meetings are required; schedules may vary according to hotel business needs.

The role involves desk work, walking and standing, and mobility between hotel departments. Physical activities may include lifting up to 45 pounds, pushing or pulling carts and equipment weighing up to 250 pounds, and grasping, writing, sitting, walking, repetitive hand and wrist movements, bending, climbing, stooping, squatting, and stretching. The job requires use of office equipment and the ability to communicate and observe the work environment.

Azul Hospitality Group describes itself as an award-winning hotel management company with a people-first culture and partnerships with Marriott, Hilton, Hyatt, and IHG. It promotes trust, open communication, professional growth, teamwork, innovation, and memorable guest experiences, and is an equal opportunity employer committed to a diverse and inclusive workplace.

Requirements

• Three to five years of progressive HR experience, including at least two years in hospitality or a multi-unit environment.
• Hands-on experience with onboarding, employee relations, leave administration, and timekeeping.
• Bachelor’s degree in Human Resources, Business, Hospitality Management, or a related field, or equivalent experience; the posting also lists a four-year degree as the education level.
• Knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA and applicable state and local analogues.
• Excellent communication and interpersonal skills and the ability to work effectively with team members and leadership at all levels.
• Strong leadership capability and customer relations skills.
• Strong organization, attention to detail, accuracy, and ability to manage competing priorities across multiple properties.
• Ability to exercise sound judgment, discretion, and confidentiality when handling personnel records, employee concerns, and sensitive business matters.
• Intermediate computer skills and familiarity with computer programs; knowledge of basic Windows OS, MS Office, PMS, PBX, key systems, and POS.
• Knowledge of complex mathematical calculations, budgetary analysis, and the ability to analyze and forecast data for payroll and production control.
• Ability to work independently, collaborate effectively, resolve issues, analyze needs, and make sound judgments to support property operations.
• Ability to deal effectively with internal and external customers, including patience, tact, diplomacy, accurate information gathering, and conflict resolution.
• Ability to supervise a large staff and accomplish goals on a timely basis.
• Ability to travel between assigned properties and work Manager on Duty, evening, or weekend shifts as needed.
• Ability to speak, read, write, and understand the primary language used in the workplace.
• Ability to meet the position’s physical demands, with or without reasonable accommodation.
• Regular attendance and compliance with company and hotel policies are required.

Nice To Haves

• Fluency in English and Spanish is preferred.
• A SHRM-CP or PHR certification is preferred.
• A bachelor’s degree in Human Resources, Business, Hospitality Management, or a related field is preferred, though equivalent experience is also accepted.

Responsibilities

• Provide HR guidance and operational support to assigned Detroit-area properties as an extension of Corporate Human Resources.
• Implement corporate HR policies, programs, procedures, and initiatives consistently across assigned properties.
• Develop, recommend, and implement property-level HR processes, including onboarding and HR systems use, subject to required corporate approvals.
• Maintain accurate personnel files, employment records, and HR system data, including Paycom, in accordance with company standards and applicable laws.
• Maintain and update job descriptions, documenting revisions and approvals.
• Prepare HR, labor, and productivity reports and complete related documentation and administrative tasks accurately and on time.
• Partner with General Managers and department heads to identify staffing needs, coordinate recruitment, evaluate candidates, and provide hiring recommendations.
• Prepare and place recruitment advertisements in accordance with equal employment opportunity requirements and company guidelines.
• Coordinate onboarding, pre-employment documentation, background screenings, reference checks, hiring forms, and monitoring of onboarding completion across assigned properties.
• Coordinate and facilitate new team member orientation covering property familiarization, company policies, standard operating procedures, benefits, and required training.
• Administer team member benefit and insurance programs in accordance with company policies and procedures.
• Advise team members and managers on the Team Member Handbook, HR policies, benefits, onboarding, workplace concerns, and employment matters.
• Promptly escalate allegations of misconduct, harassment, discrimination, retaliation, and other significant workplace concerns to Corporate Human Resources and follow reporting and investigation protocols.
• Coordinate, track, and document FMLA, ADA accommodation, pregnancy-related accommodation and leave, temporary disability benefit, and other applicable requests in Paycom in partnership with Corporate Benefits; communicate updates to Corporate Human Resources and the appropriate General Manager.
• Assist with workers’ compensation documentation and claim coordination as needed.
• Maintain positive working relationships with team members, managers, and leadership while addressing employee relations concerns appropriately.
• Oversee Paycom use at assigned properties and assist team members and managers with employee self-service.
• Monitor, audit, and support timekeeping and attendance processes, partnering with property leadership to resolve discrepancies and promote accurate time reporting.
• Coordinate performance appraisals for hourly and management-level team members through Paycom, monitor completion, and follow up with department heads on outstanding evaluations.
• Partner with General Managers and department heads to coordinate training and development, address training gaps, communicate program updates, and ensure required training is completed and documented.
• Monitor and support completion of the company safety training program across assigned properties and escalate significant or unresolved training compliance issues to the Regional Vice President, Corporate Human Resources, and appropriate property management.
• Maintain team member communication boards and assist with monthly newsletters and other internal communications.
• Monitor team member activities and engagement programs and recommend improvements.
• Promote company Core Values and foster a positive, respectful, and engaging workplace culture.
• Attend required operations, leadership, departmental, and other meetings; document key discussions, track action items, and follow up on assigned responsibilities.
• Provide operational assistance to other properties in the portfolio as business needs require.
• Serve as Manager on Duty when needed or assigned, providing operational oversight and supporting property-wide coordination, service standards, and operating procedures.
• Assist with guest inquiries and follow company, safety, and security policies and procedures.
• Perform other duties assigned by the manager, supervisor, Azul Vice President, Corporate Human Resources team, or ownership.
• Maintain a neat, clean, and well-groomed appearance in accordance with Azul Hospitality and property-specific standards.
• Maintain regular attendance and comply with hotel rules and regulations, including attendance at scheduled training sessions and meetings.

Benefits

• Competitive compensation and performance-based rewards.
• Comprehensive employee benefits package designed to support well-being.
• Career growth and advancement opportunities.
• Collaborative and supportive team culture.
• Empowered workplace culture emphasizing trust, open communication, mutual respect, honesty, and accountability.
• Opportunity to work with recognized hospitality brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager