Area General Manager

Integrated Power Services•Norman, OK

11d

About The Position

Integrated Power Services (IPS) is seeking an Area General Manager (AGM) to lead a business unit with Profit and Loss responsibility for coils and motor OEM manufacturing. The AGM will be responsible for delivering safety, operational, profit, sales, and customer KPI goals by utilizing the IPS operating system, CIPS (Continuous Improvement Process Solution). This role involves managing and growing three key value streams: in-shop repair, new motor manufacturing, and coil manufacturing. The AGM will foster a culture aligned with IPS values (Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit) through Servant Leadership, and will focus on recruiting, developing, and engaging a top-performing organization. The position requires a strong focus on sales strategy, customer experience, operational management, continuous improvement, financial oversight, safety, and quality assurance.

Requirements

BA/BS in Engineering, Supply Chain, Operations Management, Business or related technical degree
Entrepreneurial self-starter with the ability to manage and prioritize projects by delegating appropriately
7 years of combined experience in general management or operations in an industrial services business in the rotating equipment segment
3 years of Lean Manufacturing or 6-Sigma problem solving skills
5 years of experience managing large-scale projects
Combined 10 years of experience associated with these disciplines

Nice To Haves

Background experience with motor repair and application considered a plus
MBA and Lean Certification is a plus

Responsibilities

Has Profit and Loss responsibility for coils and motor OEM manufacturing.
Leads the business unit to deliver safety, operational, profit, sales, and customer KPI goals utilizing the IPS operating system known as CIPS (Continuous Improvement Process Solution).
Overall responsibility for managing and growing (3) key value streams of in-shop repair, new motor manufacturing and coil manufacturing.
Build and sustain a culture around the IPS values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit by utilizing a Servant Leadership mindset and practices.
Recruit and develop a top performing organization while improving overall employee engagement.
Responsible for setting sales strategy and directing execution for the Sales function for the IPS location’s Sellers.
Ensure optimal customer problem resolution resulting in an “Unmatched Customer Experience”.
Responsible for managing shop and field operations; hire, train and evaluate new employees, determine optimal organization design and assess the performance of the business against the business’s goals and plans.
Responsible for leading all aspects of the CIPS program – making it the way we work at the location.
Responsible for the development of business strategy, annual operating plan (AOP) and tactical execution to reach objectives.
Proactively monitor key financial, sales, cost, operating, and customer service trends and course correct as required.
Responsible for maintaining an environment in accordance with established HS&E requirements to ensure the protection of employees, the public, and the environment.
Responsible for development and compliance with the IPS quality management system.
Ensure compliance to ISO standards along with industry and customer specifications to drive an Unmatched Customer Experience.
Drive training and execution to standard work instruction and mature the location’s current systems.
AGMs are problem solvers who work to overcome the obstacles that may prevent the business from reaching its goals.
Strong communication skills with all stakeholders from Executive Management to shop personnel to customers.
Collaborate with cross-functional teams’ members and optimize all resources.
Identify and act on industry, market, and Service Center trends using data analysis to correct issues and capture opportunities.
Demonstrate management skills such as leadership, planning, and organization, resource and talent management.
Self-aware learner with emotional intelligence to help those around them.
Leverage best practice to advance facility skills and knowledge.
Analyze financial data to optimize operational and sales efforts.
Apply Organization Design practices to optimize structure and enable growth.
Demonstrated ability to lead change initiatives and drive process excellence.
Driver for results - insists on excellence in all facets of the business.
Develop and maintain key customer relationships.
Excellent verbal and written communication as well as presentation skills.
Ability to lead and develop effective cross functional teams in a matrix organization.
Demonstrated technical acumen to manage complex asset repair business with diverse customer segments and multiple product lines.
Walk the talk on IPS values and be a Servant Leader to remove obstacles, develop the team, meet performance objectives and improve the business.