Area General Manager

Property Management • San Jose, CA

1d

About The Position

The Area General Manager oversees all aspects of hotel operations at Hyatt Place and Hyatt House in San Jose, California. The role provides leadership and strategic planning across departments to support the service culture, maximize operational performance, and improve guest satisfaction. The Area General Manager champions the brand and company reputation, contributes to financial forecasts and budgets, reviews monthly profit and loss statements with regional accounting and operations teams, and optimizes revenue and profitability.

The role cultivates a supportive, high-performing team through training, development, coaching, counseling, mentorship, and retention efforts. It also recruits talent, participates in weekly revenue meetings with the in-house regional revenue team, completes required reporting, takes part in local community activities and volunteer work, and manages hotel accounting duties, including accurate and timely payroll. Systems proficiency includes Profit Sword, Hotel Effectiveness, M3, and hospitality PMS systems.

Peachtree Group is a privately held, fully integrated real estate investment management, lending, and servicing platform. Through Peachtree Group Hospitality Management, it manages more than 100 hotels across 27 brands, with over 14,000 rooms in 26 states.

Requirements

• Current or prior hotel general manager experience and/or at least 3 years of hotel rooms, operations, or sales leadership experience with a major brand such as Hilton, Marriott, or Hyatt.
• Ability to defuse distressed associates and guests and achieve the best outcome for the situation.
• Ability to learn systems technology.
• Demonstrated professionalism.
• Excellent written, verbal, and presentation skills.

Nice To Haves

• Hospitality certifications such as CHA, CHRM, or CHSP.
• Experience with Profit Sword, Hotel Effectiveness, M3, and hospitality PMS systems.

Responsibilities

• Provide leadership and strategic planning to hotel departments to support the service culture, maximize operations, and improve guest satisfaction.
• Champion the brand and company reputation and exceed performance standards.
• Contribute to financial forecasts and budgets.
• Analyze monthly P&L statements with regional accounting and operations teams.
• Optimize room, food and beverage, and other revenue to maximize hotel profitability.
• Build a supportive team environment through training and development, coaching and counseling, and mentorship.
• Develop an ambitious, fun, and loyal team through effective retention techniques.
• Recruit talent through internal and external methods.
• Attend and contribute to weekly revenue meetings hosted by the in-house regional revenue team.
• Complete reporting required by the company, brand, or other requestors.
• Participate in local community activities and events through volunteer work.
• Manage hotel-specific accounting duties, including accurate and timely payroll.

Benefits

• Quarterly bonuses.
• Paid time off.
• Vacation reimbursement for R&R.
• Health insurance beginning on the first day of the month following hire.
• 401(k) with employer match.
• Employee Assistance Program and Fund.
• Cell phone reimbursement.
• Hotel travel discounts.
• Paid holidays.
• Medical, dental, vision, disability, and life insurance.
• Generous 401(k) retirement match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed