Area General Manager
Sun Hill Properties Inc.•Simi Valley, CA
•$125,000 - $130,000•Hybrid
About The Position
The Area General Manager provides strategic leadership and operational oversight for the group’s portfolio of Marriott-branded hotels. Reporting to executive leadership and ownership, this position is responsible for driving operational excellence, financial performance, brand compliance, guest satisfaction, and talent development across all assigned properties. Such a role partners with property leadership to ensure consistent execution of Marriott standards, achievement of business objectives, and alignment with ownership and company goals.
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field; advanced degree preferred
- Minimum 5-7 years of progressive hospitality leadership experience, including multi-property oversight within full-service hotels
- Extensive experience managing Marriott-branded properties and thorough knowledge of Marriott systems, brand standards, and operational programs
- Proven executive leadership with the ability to lead, develop, and inspire multi-property hotel leadership teams
- Comprehensive knowledge of hotel operations and Marriott brand standards, systems, and operating procedures
- Strong financial acumen, including budgeting, forecasting, financial analysis, and revenue optimization
- Strategic thinker with exceptional business judgment, problem-solving, and decision-making skills
- Excellent communication, interpersonal, negotiation, and stakeholder management abilities
- Demonstrated ability to drive operational excellence, guest satisfaction, and organizational performance
- Strong project management, organizational, and change management skills with the ability to manage multiple priorities
- Proficiency in hotel management systems, Microsoft Office Suite, and relevant business technologies
- Thorough knowledge of hospitality regulations, employment laws, safety standards, and risk management practices
- Ability to travel regularly and work a flexible schedule based on business needs
Nice To Haves
- advanced degree preferred
Responsibilities
- Provide strategic direction and oversight for all hotel operations, including Rooms, Food & Beverage, Sales & Marketing, Engineering, Sales & Marketing, etc.
- Lead, mentor, and evaluate General Managers and executive leadership teams to achieve operational and financial objectives
- Ensure consistent execution of company initiatives, operational standards, and best practices across the portfolio
- Lead hotel openings, transitions, renovations, and special projects as assigned
- Ensure full compliance with Marriott brand standards, operating procedures, quality assurance programs, and corporate initiatives
- Oversee performance related to GuestVoice, Brand Standard Audits, Quality Assurance, Marriott Bonvoy, MGS, mobile services, property improvement plans, sustainability initiatives, and required certifications
- Serve as the primary point of contact with Marriott Regional Operations and Corporate leadership
- Drive portfolio profitability through effective revenue strategies, expense management, and operational efficiencies.
- Oversee annual budgets, forecasts, capital planning, and financial reporting
- Monitor key performance indicators, including RevPAR, ADR, occupancy, GOP, NOI, labor productivity, and market share, implementing corrective action as needed.
- Partner with Sales, Revenue Management, and Marketing to maximize revenue and market performance
- Evaluate business trends, competitive positioning, and commercial opportunities to drive sustainable growth
- Champion exceptional guest service by improving GuestVoice performance, online reputation, service recovery, and overall guest satisfaction
- Promote a culture of hospitality, accountability, and continuous improvement
- Recruit, develop, coach, and retain high-performing leaders
- Drive succession planning, leadership development, performance management, and associate engagement
- Foster an inclusive, collaborative culture that reflects company values and Marriott's service philosophy
- Ensure compliance with Marriott standards, company policies, safety regulations, labor laws, and federal, state, and local requirements
- Oversee risk management, emergency preparedness, life safety, and asset protection initiatives
Benefits
- Medical, dental, vision insurance
- 401(k) with company matching
- Exclusive worldwide Marriott employee travel discount program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
