Area General Manager

Integrated Power Services•Lewisville, TX

21d•Onsite

About The Position

The Area General Manager leads the Integrated Power Services (IPS) Electrification Division and Product Solutions service center in Lewisville, Texas. The Dallas site is a core hub for the Apparatus product category, serving customers with low- and medium-voltage switchgear, switchboards, and circuit breaker solutions, including new, surplus, remanufactured, and custom equipment. The site also supports the Circuit Breaker product category through sales, service, repair, and remanufacturing. The role carries full profit-and-loss accountability for the site and responsibility for safety, people, customers, operations, and commercial execution. The General Manager drives growth through existing channels and contributes to the site's future strategy. This is a hands-on, floor-present leadership position requiring deep knowledge of low- and medium-voltage switchgear and associated breakers and components, including UL 891 switchboards, UL 1558 switchgear, and metal-clad and metal-enclosed switchgear. The leader is expected to build a culture where employees are recognized, developed, and heard. The division is pursuing organic and acquisition growth, creating advancement opportunities for the leader and team. The role is based on site in Lewisville, Texas, with estimated travel of 10 to 15 percent for customer visits, division leadership meetings, and collaboration with other teams. The successful candidate must be able to work on site daily and be reachable after hours.

Requirements

Bachelor’s degree in Engineering (Electrical preferred), Business, or a related field, or equivalent technical and leadership experience in electrical distribution equipment.
10 or more years of progressive leadership experience in electrical distribution equipment manufacturing, remanufacturing, service, or repair; candidates with 5 to 6 years of directly relevant, high-caliber experience may also be considered.
Deep understanding of low- and medium-voltage switchgear, including UL 891 switchboards, UL 1558 switchgear, and ANSI/IEEE metal-clad and metal-enclosed switchgear across build, modification, remanufacture, and testing.
Strong working knowledge of associated breakers and components, including molded-case, insulated-case, and low-voltage power/air breakers; medium-voltage vacuum and air-magnetic breakers; protective relays; and trip units.
At least 5 years in a role with full P&L ownership and budget management for a service center, plant, or business unit of comparable scale.
Demonstrated record of revenue growth and margin improvement through pricing discipline, quote velocity, and operational execution.
Direct people-management experience leading technicians, supervisors, and managers, with a floor-present, servant-leadership style and strong coaching, motivational, and communication skills.
Experience leading safety programs and continuous-improvement systems in a way that earns technician buy-in.
Operational rigor, a sense of urgency, and comfort presenting business plans and investment cases to senior leadership.
Ability to work on site in Lewisville daily and be reachable after hours.
Ability to travel an estimated 10 to 15 percent.
Successful completion of a background and driving-record investigation and pre-employment drug screen is required for an employment offer.

Nice To Haves

Experience with UL 891 and UL 1558 builds and listings, and familiarity with related standards, including ANSI/IEEE C37 series, NEMA, NETA, and NFPA 70/70B/70E.
Background in industrial service center operations, including switchgear and breaker remanufacturing, retrofit, retrofill, and modernization, in addition to new equipment sales or distribution.
OEM or OEM aftermarket experience with major switchgear manufacturers such as Eaton, ABB, Siemens, Schneider Electric/Square D, GE, or similar, including legacy product lines.
Experience with PEARL-accredited or NETA-accredited shop operations.
Experience with surplus and distribution inventory management, including e-commerce channels.
Experience operating within a multi-site Center of Excellence, shared-services model, or integrating acquired businesses.
Experience leading a business through a leadership transition, with measurable improvement in retention and engagement.

Responsibilities

Own full P&L responsibility for the Dallas site, including revenue, job margin, operating expenses, working capital, and capital requests.
Develop and manage the annual operating plan, monthly forecasts, site A3, and X-matrix; report performance and recovery actions to division leadership.
Set and enforce value-based pricing discipline for switchgear, retrofit, remanufacture, and new equipment work; ensure technician sign-off on scope and conduct monthly win/loss reviews with root-cause analysis.
Improve inventory and purchasing practices, including physical counts and costing, surplus equipment purchasing decisions, aging control, and purchasing authority processes.
Develop and present capital investment cases.
Lead the site HSE program, including NFPA 70E, LOTO, 2MD, and JHA tools designed with technicians and aligned with work and customer requirements.
Lead the Continuous Improvement Process System (CIPS), including team-designed time studies, reporting results to the floor, and progressing through CIPS phase gates.
Drive quality, on-time delivery, utilization, and first-pass test yield across switchgear, circuit breaker, and fabrication work.
Standardize circuit breaker and switchgear offerings around IPS REMAN, RECON, and RECERT scopes, and establish work-plan-versus-actual job-profit reviews.
Ensure employees have the tools, test equipment, technology, and infrastructure needed to work safely and effectively.
Own the Dallas customer experience, including responsive support, after-hours coverage, and escalation processes.
Improve quote turnaround speed and accuracy for low- and medium-voltage switchgear, switchboards, and circuit breakers.
Partner with the Sales Manager and technical sellers on account strategy, major proposals, customer share-of-wallet growth, and cross-selling with IPS service centers across the Motion and Electrification Divisions.
Grow surplus and equipment-stock distribution, maintaining full inventory visibility through IPS e-commerce.
Execute Dallas elements of the Electrification Division Apparatus strategy, including low- and medium-voltage switchgear growth and circuit breaker distribution.
Support the Electrification Division Circuit Breaker product category strategy by growing Dallas circuit breaker sales and service and collaborating with product leadership on priorities, offerings, and performance.
Operate within the One IPS model, using shared SOPs, centralized supply chain, Centers of Excellence, and a consistent customer experience.
Identify adjacent growth opportunities and build the business case for them.
Engage employees across the site and promote recognition, accountability, communication, trust, and respect.
Maintain a communication cadence that addresses direction and decisions through town halls, weekly department huddles, and an open question channel with responses.
Coach and develop site leadership and reinforce standards for accountability, professionalism, attendance, and conduct.
Travel an estimated 10 to 15 percent for customer visits, Electrification Division leadership meetings, and collaboration with other teams.
Complete a background and driving-record investigation and pre-employment drug screening as a condition of an employment offer.