Area Dispatcher

United Rentals•Norcross, GA

About The Position

As an Area Dispatcher at United Rentals, you will organize the daily dispatch of drivers for a metro area, coordinating safe and timely service. You will work closely with Operations Managers and Inside Sales Representatives to schedule and execute deliveries and support superior customer service. This position is deemed Safety Sensitive under United Rentals’ policies and procedures.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license with an acceptable driving record.
  • Technical knowledge of DOT/Federal Motor Carrier rules and regulations.
  • Diligent attention to safety.
  • Ability to multitask in a fast-paced environment.
  • Strong leadership, organization, and communication skills.

Responsibilities

  • Oversee dispatch of drivers within the metro area to maximize efficiency and customer delivery responsiveness.
  • Monitor driver progress and adjust schedules as pickup and delivery orders come in.
  • Maximize truck loads outbound and inbound.
  • Optimize the use of overtime and outside haulers to deliver superior customer service.
  • As needed, support branches in maintaining customer relations by phone, including making additions, cancellations, and changes regarding equipment location or delivery time.
  • Demonstrate commitment to safety and discipline through personal compliance, accountability, and proactive communication.
  • Perform safety inspections in accordance with company and governmental policies.
  • Perform other duties as assigned.

Benefits

  • Paid parental leave
  • United Compassion Fund
  • Employee discount program
  • Career development and promotional opportunities
  • Additional vacation buy-up program (U.S. only)
  • Early wage access through Payactiv (U.S. hourly only)
  • Paid sick leave
  • Inclusive and welcoming culture
  • Health and financial plans
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