Area Dispatcher

United Rentals•Norcross, GA

15d

About The Position

The Area Dispatcher organizes the daily dispatch of drivers for a metro area to support safe, timely, and efficient deliveries. The role works closely with Operations Managers and Inside Sales Representatives to schedule and execute deliveries and provide superior customer service. It also supports customer relations by phone as needed and is designated Safety Sensitive under United Rentals’ policies and procedures.

Requirements

High school diploma or equivalent.
Valid driver’s license with an acceptable driving record.
Technical knowledge of DOT/Federal Motor Carrier rules and regulations.
Diligent attention to safety.
Ability to multitask in a fast-paced environment.
Strong leadership, organization, and communication skills.

Responsibilities

Oversee dispatch of drivers within the metro area to maximize efficiency and customer delivery responsiveness.
Monitor driver progress and adjust schedules as pickup and delivery orders arrive.
Maximize outbound and inbound truck loads.
Optimize the use of overtime and outside haulers to deliver superior customer service.
Support branches in maintaining customer relations by phone, including making additions, cancellations, and changes to equipment location or delivery time as needed.
Demonstrate commitment to safety and discipline through personal compliance, accountability, and proactive communication.
Perform safety inspections in accordance with company and governmental policies.
Perform other duties as assigned.