Area Director, West

Richemont•San Francisco, CA

3d•$200,000 - $250,000

About The Position

Cartier is seeking an Area Director to provide strategic leadership across multiple boutiques in the West. The role connects strategy with execution, driving commercial performance, operational excellence, and exceptional client experiences while ensuring each boutique reflects Cartier’s standards and spirit. The Area Director identifies opportunities to grow market share, strengthen client relationships, and improve clienteling and omnichannel experiences. The Area Director coaches and develops Boutique Directors, strengthens leadership capability, supports succession planning, and fosters accountability, collaboration, and continuous development. The role champions hospitality and service, stays informed about clients, markets, and emerging trends, and helps shape regional strategy with Corporate and Regional Leadership. As a senior Cartier leader and ambassador for the Maison, the Area Director builds partnerships across boutiques, Regional Leadership, Corporate functions, and Richemont, and represents Cartier within the luxury community. The position requires 8–10 years of progressive leadership experience, ideally in luxury retail or hospitality, and proven success leading multiple locations with P&L responsibility and delivering commercial growth. The role reports to the Regional VP.

Requirements

8–10 years of progressive leadership experience, ideally within luxury retail or hospitality.
Proven success leading multiple locations with P&L responsibility and delivering sustainable commercial growth.
Demonstrated ability to coach leaders, build high-performing teams, and develop strong succession pipelines.
Deep understanding of luxury retail, clienteling, omnichannel strategy, and operational excellence.
Flexibility to travel and work retail hours, including weekends and client events, as business needs require.

Nice To Haves

Bachelor’s degree in business or a related field preferred.
Additional language skills are a plus.
SAP experience is a plus.

Responsibilities

Provide strategic leadership across multiple boutiques, fostering commercial performance, operational excellence, and exceptional client experiences.
Identify opportunities to grow market share and strengthen client relationships, clienteling, and omnichannel experiences.
Ensure boutiques reflect Cartier’s standards, elegance, and spirit.
Coach and develop Boutique Directors and strengthen leadership capability.
Champion succession planning and create talent-development opportunities across Cartier and Richemont.
Foster a culture of accountability, collaboration, and continuous development.
Champion hospitality, service, clienteling, and omnichannel experiences.
Use knowledge of clients, markets, and emerging trends to elevate the client experience and help shape regional strategy.
Build partnerships across boutiques, Regional Leadership, Corporate functions, and Richemont.
Represent Cartier within the luxury community and promote collaboration and value creation beyond the area market.