Area Director of Sales

Fairfield Inn & Suites Woodstock • Woodstock, GA

8d • Remote

About The Position

Raines Co. is seeking a powerhouse Area Director of Sales and Marketing to oversee a portfolio of hotels, drive performance, and champion unforgettable guest experiences. This role is for someone who thrives in a fast-paced environment, can influence marketing while driving revenue strategies, and maintains a positive attitude. Join Raines Co. to help shape the future of hospitality.

Requirements

• Two years’ experience as a Director of Sales and Marketing or Senior Sales Manager
• Proven track record of driving revenue and exceeding goals
• Experience with social media and marketing
• Ability to lead sales, revenue and marketing team
• Knowledge of competitive market trends and pricing strategies
• Experience with various hotel types to include full service, lifestyle and resorts
• Proficient in Delphi FDC, Microsoft 365 and brand specific applications
• Must possess a valid driver's license
• Ability to travel frequently
• Ability to occasionally fill in as interim Director of Sales with minimal notice

Nice To Haves

• Bachelor's degree in Business Administration, Marketing, or related major preferred

Responsibilities

• Actively sell, conduct site visits, and provide exceptional service to internal and external guests.
• Ensure hotel staff is knowledgeable about all sales programs and key accounts.
• Work in conjunction with the Regional Director of Sales and Marketing.
• Maintain high standards of personal appearance and grooming.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Maintain regular attendance in compliance with Raines Co. standards.
• Communicate concerns and provide assistance where needed to promote a positive and healthy work environment(s).
• Produce sales department reports on a timely basis and analyze short-term fluctuations and direct selling activities to maximize revenues.
• Utilize various tools and resources to carry out sales and marketing initiatives to drive overall revenues of the hotel to meet budgeted goals.
• Effectively handle problems in the workplace, including anticipating, preventing, identifying, and solving problems.
• Work well in stressful, high-pressure situations, including handling guest complaints and disputes.
• Assimilate complex information, data, etc. from various sources and adjust to meet the needs.
• Effectively listen to, understand, and clarify concerns and issues raised by team members and guests.
• Coordinate through General Managers to provide proper training for sales team members.
• Review weekly sales calendars with team members to ensure pacing to meet monthly sales expectations.
• Oversee the completion of accurate and complete monthly Sales Dashboard month-end reports.
• Ensure weekly/monthly sales team members are pacing to complete their monthly required HP sales activities.
• Maintain and promote a teamwork environment with effective and clear communication.
• Ensure best client service is being made available through communication, cross-training, and appropriate office coverage.
• Work with sales managers to ensure understanding of sales strategy and effective implementation for segments.
• Work with the management team to create and implement a sales plan (i.e. 30-60-90-day plan).
• Follow and track company cross-sell procedures.
• Assist with the development and implementation of promotions, both internal and external.
• Update and own the sales strategy & sales plan with the General Manager(s).
• Provide positive and aggressive leadership to ensure maximum revenue potential.
• Use company-wide tools, systems, and applications without exception.
• Lead on-property sales functions to build long-term, value-based customer relationships.
• Participate in sales calls with members of the sales team to acquire new business and/or close on business.
• Maintain organized and accurate filing system on all accounts.
• Correspond with prospects and clients and answer questions about venue options, rates, room types, packages, or promotions.
• Recruit, retain, train, and discipline sales team members as required.

Benefits

• Comprehensive Medical/Dental/Vision benefits
• 401K
• Generous PTO program
• Opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees