Area Conference & Events Catering Manager

EOS•Key West, FL

10h•Onsite

About The Position

This role involves creating and distributing various reports such as rooming lists, pick-up reports, daily events reports, and banquet F&B forecasts. The position requires creating BEOs for in-house meetings, providing office coverage for Sales, Catering, and Conference Services, and handling customer inquiries professionally. Responsibilities also include maintaining office supply inventories, processing advanced deposits and vendor invoices, and providing administrative support for events like creating buffet labels, menus, and signage. The role serves as a liaison between internal departments and external clients, conducts site visits, and performs other duties as assigned.

Requirements

Excellent written and verbal communication skills.
Energetic, hardworking, flexible, and projects a professional demeanor.
Flexible schedule, must be able to occasionally work weekends and/or evenings.
Ability to work in a fast-paced environment.
Strong attention to detail with the ability to multitask.
Reliable transportation as we support multiple properties.

Nice To Haves

Experience in Delphi or similar hotel software is a plus.

Responsibilities

Create and distribute rooming lists and pick-up reports weekly.
Create BEOs for in-house meetings.
Provide office coverage for Sales, Catering, and Conference Services.
Handle incoming inquiries and customer questions, problems, and concerns professionally.
Maintain office supply inventories.
Distribute reports including Daily Events Report, Banquet F&B Forecast, BEO Batch Report, and Events on the Books per Quarter for multiple hotels.
Assist with processing advanced deposits and logging them in Delphi.
Process Vendor Invoices and Commissions.
Provide administrative support for events, such as creating buffet labels, menus, and signage.
Act as a liaison between internal departments and external clients during events.
Meet and greet group and event contacts as required.
Conduct site visits on behalf of the Sales and Catering Team or on a walk-in basis during office coverage.