Architectural Review Coordinator and Modifications Liaison

CAMS (Community Association Management Services)Southport, NC
Onsite

About The Position

CAMS (Community Association Management Services) is seeking an experienced full-time Architectural Review Coordinator (ARC) Modifications Liaison to work on-site at Brunswick Forest Master Association. This role supports a large, rapidly growing community with numerous neighborhood associations. The position involves direct interaction with property owners regarding architectural submittals, managing documentation, performing limited inspections, and maintaining databases. The candidate will also be trained on Assistant Community Manager functions to support the team.

Requirements

  • General Customer Service software experience is required.
  • Proficiency with Adobe, Word, and Excel are paramount to the success in this position.
  • Must have professional written and verbal communication skills.
  • Must be proficient at time management and work well independently.

Nice To Haves

  • Previous experience working with CAMS is a plus.
  • Previous experience with ARC Processes at both Neighborhood Managed and Developer Controlled levels is preferred.
  • Experience with Photoshop and/or Chief Architect is preferred.

Responsibilities

  • Works in the office full time and meets with customers
  • Works directly with property owners on ARC submittals via phone, email and Vantaca
  • Provides reports for the ARC on number of outstanding submittals, etc.
  • Updates and creates ARC Forms, Processes and Documents
  • Performs limited, as needed, inspections for the ARC regarding modifications
  • Obtains additional information from owners needed by the ARC
  • Obtains and provides Plot Plans for owner submittals
  • Maintains the database and owner’s records in Share Point regarding submittals, concerns, determinations, etc.
  • Creates Approval and Denial Letters
  • Manages non-compliance issues starting with good neighbor communications through violations processing
  • Creates and updates community responsibility maps
  • Assists with meeting minutes, meeting packages, work orders, billing questions, etc.
  • Supports the team by being trained on various Assistant Community Manager functions

Benefits

  • Full-time, 40 hour per week role with benefits
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