Architect Sr - ServiceNow & Platform Architecture

American Electric PowerColumbus, OH
Onsite

About The Position

This role is part of a larger enterprise architecture and technology delivery team focused on designing and implementing solutions that address critical business needs and opportunities. The position is responsible for translating business requirements into practical, scalable technical architectures, spanning application, integration, data, and infrastructure domains, while ensuring non‑functional requirements such as supportability, resiliency, performance, and security are met. The role requires a balance of strategic architectural thinking and hands‑on technical execution, with direct involvement in design, deployment, and operational support.

Requirements

  • Bachelor's degree in computer science, engineering, or related technical field is required.
  • 6 years of relevant work experience is required.
  • An equivalent combination of education and related experience may be considered.

Responsibilities

  • Translate specific business requirements into end‑to‑end technical solution architectures, including: Application architecture, Integration architecture, Data architecture, Non‑functional requirements (availability, resiliency, security, maintainability)
  • Develop and apply architecture patterns and technology standards aligned to enterprise strategy, including: Application and integration patterns, Data center and platform architecture, Computing paradigms and technology ecosystems
  • Provide architecture services supporting both current‑state optimization and future‑state planning.
  • Serve as a senior architecture resource supporting AEP’s on‑premise ServiceNow platform and CMDB.
  • Perform platform and solution architecture activities, including: Estimation and planning, Technical design and development guidance, Requirements definition and design reviews, Integration architecture with external platforms and systems
  • Ensure ServiceNow solutions align with enterprise architecture standards, operational models, and downstream dependencies.
  • Provide hands‑on systems engineering, troubleshooting, and operational support across the ServiceNow ecosystem and supporting platforms, including: Tomcat application servers, Java application stacks (JSWs, JVMs), Oracle databases, MID servers
  • Support and troubleshoot across required operating environments: Linux, Windows, AIX
  • Partner closely with infrastructure, application, database, and security teams to diagnose and resolve complex platform and performance issues.

Benefits

  • competitive compensation
  • comprehensive benefits package that aims to support and enhance the overall well-being of our employees

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Number of Employees

5,001-10,000 employees

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