Sr Developer ServiceNow Platform

Elara CaringDallas, TX

About The Position

At Elara Caring, the Sr. Developer – ServiceNow Platform plays a pivotal role in the growing home care industry by designing and integrating leading-edge, business-critical solutions on the ServiceNow platform. This position involves acting as a recognized authority for ServiceNow services, processes, and technologies, leading teams in solution development, and contributing to the overall platform roadmap and strategy. Key responsibilities include transforming baseline ServiceNow features, integrating federated data sources, building component capabilities for integrated decision-making, managing third-party vendors, and developing standardization for design, build, and support. The role also entails prioritizing backlog based on IT enterprise strategy, developing effectiveness metrics, and continuously enhancing ServiceNow modules. Elara Caring is committed to providing high-quality care in patients' homes and fosters a collaborative environment where employees can make a significant difference.

Requirements

  • 10+ years of IT experience
  • 5+ years ServiceNow platform development experience or equivalent technical experience with current certification.
  • Experience with platform administration and development in a healthcare environment.
  • ServiceNow Certified System Administrator
  • ServiceNow Certified Application Developer
  • One or more additional ServiceNow mainline certifications
  • One or more ServiceNow Micro-Certifications
  • Proficiency with application development, project management and implementation methodologies

Nice To Haves

  • Bachelor’s Degree in Computer Science, Business or related field preferred.

Responsibilities

  • Act as a recognized authority for ServiceNow services, processes, and technologies to design and integrate leading-edge, business-critical solutions for mission critical, enterprise-wide solutions.
  • Lead teams of other business, technical, and enterprise architect in designing and developing new solutions.
  • Support creating the overall roadmap, shapes demand for enterprise platform consumption, and facilitates execution of efforts that will drive forward platform strategy in a timely manner.
  • Transform baseline ServiceNow platform features by integrating federated data sources and building out component capabilities to support integrated decision making across business processes.
  • Manage 3rd party vendors who provides develop and support capabilities.
  • Develop standardizations for design, build, and support responsibilities.
  • Prioritize backlog in accordance with IT enterprise strategy and priorities.
  • Develop metrics to show effectiveness of delivery and support.
  • Continue to prioritize and enhance the capabilities of all ServiceNow modules.
  • Performs other duties/projects as assigned.

Benefits

  • Competitive compensation package
  • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
  • Opportunities for advancement
  • Comprehensive insurance plans for medical, dental, and vision benefits
  • 401(K) with employer match
  • Paid time off
  • Paid holidays
  • Family bereavement
  • Pet bereavement
  • Pet insurance
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