ArcGIS Systems Administrator

Ardent • Huntsville, AL

80d • Onsite

About The Position

Ardent is seeking an experienced ArcGIS Systems Administrator to support the installation, configuration, security, and day-to-day administration of an Esri ArcGIS Enterprise environment. This role ensures the GIS platform remains stable, secure, and highly available for mission-critical geospatial operations, and serves as the primary point of contact for system-level GIS support.

Requirements

• Minimum of 5 years of experience administering Esri ArcGIS Enterprise systems (ArcGIS Server, Portal for ArcGIS, ArcGIS Data Store) in a production environment.
• Bachelor’s degree in GIS, computer science, information technology, or a related field; equivalent experience may be considered in lieu of a degree.
• Strong working knowledge of enterprise geodatabase administration (SDE) and relational database platforms such as SQL Server, Oracle, or PostgreSQL.
• Experience administering Windows Server and/or Linux server environments in support of enterprise applications.
• Familiarity with ArcGIS Pro, ArcGIS Online, and the broader Esri technology stack.
• Understanding of GIS security best practices, including user/role management, authentication, and system hardening.
• Strong troubleshooting, documentation, and communication skills, with the ability to work independently in a mission-driven environment.
• Active Top Secret clearance is required, along with a willingness to undergo a Counterintelligence (CI) polygraph within three (3) months of hire.
• Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process.

Nice To Haves

• Experience with system or platform migrations (e.g., ArcGIS version upgrades, infrastructure, or data migrations) is preferred but not required.

Responsibilities

• Install, configure, and maintain ArcGIS Enterprise components, including Portal for ArcGIS, ArcGIS Server, ArcGIS Data Store, and Web Adaptor, across development, test, and production environments.
• Administer enterprise and file geodatabases, including schema management, versioning, replication, and performance tuning.
• Manage user accounts, roles, groups, and security permissions within ArcGIS Enterprise, Portal, and ArcGIS Online.
• Monitor system health and performance, troubleshoot service outages and errors, and apply patches, upgrades, and security updates.
• Configure and maintain federated server sites and hosting servers, and support integration with relational databases such as SQL Server, Oracle, or PostgreSQL.
• Implement and maintain backup, disaster recovery, and business continuity procedures for the GIS environment.
• Administer software licensing and support deployment of ArcGIS Pro and related Esri applications to end users.
• Collaborate with cartographers, analysts, and IT staff to support geospatial data workflows and resolve system-level issues.
• Document system configurations, standard operating procedures, and change management activities.
• Support platform and version migrations, such as ArcGIS Server or Portal upgrades and infrastructure or data migrations, as needed.

Benefits

• highly competitive benefits
• professional development opportunities
• exceptional culture that embraces flexibility, innovation, collaboration, and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level