ArcGIS Systems Engineer Subject Matter Expert
About The Position
Leidos is seeking an ArcGIS Systems Engineer Subject Matter Expert in Fort Belvoir, Virginia, to support the DTRA Program. The position is responsible for maintaining and upgrading enterprise GIS software, services, and web applications; optimizing ArcGIS infrastructure performance; supporting users; and troubleshooting complex GIS issues. The engineer works with IT professionals, GIS users, program teams, and client team members to support GIS initiatives and evolving customer needs. The role provides operational support and maintenance for Esri ArcGIS Enterprise environments, including Esri Portal and ArcGIS Server, and supports the currently deployed Esri product suite and future releases. The engineer plans, implements, upgrades, patches, documents, and troubleshoots systems; serves as a subject matter expert and Tier 4 escalation point; and helps transition deployed solutions to the operations team. Documentation includes Technical Implementation Plans, work instructions, as-built documents, transition materials, user guides, work processes, server configurations, enterprise architecture settings, and GIS database connections and accounts. The role also integrates data from other systems of record, secures data in accordance with agency policies and privacy laws, applies the ArcGIS Products Life Cycle, and provides technical recommendations on GIS policies, objectives, and software purchases. A current TS/SCI clearance is required at the time of consideration. The posting lists a salary range of $175,000–$205,000 and also gives a general Leidos pay range of $131,300–$237,350; compensation is not guaranteed and may depend on factors including responsibilities, education, experience, skills, internal equity, and market data.
Requirements
- Bachelor’s degree and 12 or more years of relevant experience, or a master’s degree and 10 or more years of relevant experience; additional years of experience may substitute for a degree.
- At least 4 years of combined experience with ArcGIS administration, geospatial data, analysis, maps, services, and applications.
- Advanced understanding of Microsoft Server in Active Directory environments.
- At least 3 years of experience with web server management and implementation, including troubleshooting websites, applications, and security implementations.
- At least 3 years of combined experience with SQL and Python.
- Thorough understanding of Windows basic networking services, including DNS, DHCP, sites, and services.
- Successful verification of 8140 (previously 8570), IAT Level II certification (Security+ or equivalent) before starting with Leidos, and ability to maintain certification for the duration of the DTRA I3TS contract assignment.
- Must hold a Top Secret/SCI clearance; the posting also specifies a current TS/SCI at time of consideration.
- Hands-on experience installing, configuring, maintaining, and updating Esri software, including Map Releases, such as ArcGIS Server, ArcGIS Desktop, and ArcGIS Pro.
- Experience providing GIS technical support and customer service directly to users.
- Experience creating technical documentation in Confluence or SharePoint.
- Experience resolving and documenting incident-ticket work in ServiceNow or Jira.
- Knowledge of relational databases such as Oracle and/or PostgreSQL.
- Intermediate experience automating tasks with scripting languages such as Python or PowerShell.
- Hands-on experience installing, administering, and troubleshooting Windows Server 2022.
- Excellent communication and written skills.
Nice To Haves
- Esri Technical Certification in ArcGIS Desktop or Enterprise domains.
- Knowledge of REST-based web services and third-party system monitoring tools.
- Basic experience automating configuration management and provisioning with Ansible, CloudFormation, or Terraform.
Responsibilities
- Provide operational support and maintenance for Esri ArcGIS Enterprise environments, including Esri Portal and ArcGIS Server.
- Design and implement solutions for complex technical challenges affecting multiple areas or disciplines.
- Plan, support, implement, and document engineering solutions to meet customer requirements autonomously with minimal oversight.
- Serve as the subject matter expert for deployed solutions, develop operations-team skillsets to support transition to day-to-day operations and maintenance, and act as a Tier 4 escalation point.
- Provide solution documentation, including Technical Implementation Plans (TIPs), work instructions, as-built documents, and transition documentation.
- Support the currently deployed Esri product suite and future releases of Esri product lines.
- Upgrade ArcGIS Enterprise systems to applicable or latest versions and perform ArcGIS software patching.
- Assist with ArcGIS software requirements and troubleshoot GIS software issues to ensure full functionality.
- Collaborate with programs to integrate data from other systems of record in support of customer requirements and GIS initiatives.
- Communicate with internal team members across multiple areas and with client team members.
- Ensure data is secured and appropriately accessible in compliance with agency policies and privacy laws.
- Document and manage application user guides, work processes, server configurations, enterprise architecture settings, and GIS database connections and accounts.
- Understand and apply the ArcGIS Products Life Cycle.
- Provide technical insight and recommendations on GIS policies, objectives, and potential GIS software purchases.
- Formulate implementation options, conduct research, and turn strategies into actionable plans with defined timetables and deadlines.
- Work with the team to accomplish daily objectives and support operational outcomes or project deliverables.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
