ArcGIS Systems Engineer Subject Matter Expert

Leidos•Fort Belvoir, VA

2d•$131,300 - $237,350•Onsite

About The Position

Leidos is seeking an ArcGIS Systems Engineer Subject Matter Expert in Fort Belvoir, Virginia, to support the DTRA Program. The role maintains and upgrades enterprise GIS software, services, and web applications; ensures optimal performance of ArcGIS infrastructure; provides user support; and troubleshoots complex GIS issues. The engineer collaborates with IT professionals, GIS users, program teams, and client team members to advance GIS initiatives and address evolving program needs. The position provides operational support for Esri ArcGIS Enterprise environments, including Esri Portal and ArcGIS Server. It independently plans, implements, and documents engineering solutions, serves as a subject matter expert and Tier 4 escalation point, and supports the transfer of deployed solutions to operations teams. Responsibilities also include maintaining and upgrading Esri products, integrating data from other systems of record, securing data in accordance with agency policies and privacy laws, managing technical and user documentation, applying the ArcGIS Products Life Cycle, and offering technical recommendations on GIS policies, objectives, and software purchases. The candidate must hold a current Top Secret/SCI clearance at the time of consideration and must verify an 8140 (previously 8570) IAT Level II certification, such as Security+ or equivalent, before starting with Leidos, and maintain the certification for the duration of the DTRA I3TS assignment. The posting lists a salary range of $175,000–$205,000 and a broader Leidos pay range of $131,300–$237,350.

Requirements

Bachelor’s degree and 12+ years of relevant experience, or a master’s degree and 10+ years of relevant experience; additional years of experience may substitute for a degree.
Four years of combined experience with ArcGIS administration, geospatial data, analysis, maps, services, and applications.
Advanced understanding of Microsoft Server in Active Directory environments.
Three years of experience with web server management and implementation, including troubleshooting websites, applications, and security implementations.
At least three years of combined experience with SQL and Python.
Thorough understanding of basic Windows networking services, including DNS, DHCP, sites, and services.
Successful verification of 8140 (previously 8570) IAT Level II certification, such as Security+ or equivalent, before starting with Leidos, and ability to maintain the certification for the duration of the DTRA I3TS contract.
Must hold a Top Secret/SCI clearance; a current TS/SCI is required at the time of consideration.
ArcGIS Enterprise administration.
Relational database knowledge, including Oracle and/or PostgreSQL.
Scripting experience with Python and/or PowerShell.
Windows Server administration.
Experience with an incident/ticketing system such as ServiceNow or Jira.
Excellent communication and written skills.

Nice To Haves

Hands-on experience installing, configuring, maintaining, and updating Esri software, including Map Releases, such as ArcGIS Server, ArcGIS Desktop, and ArcGIS Pro.
Experience providing GIS technical support and customer service directly to users.
Experience creating technical documentation in Confluence or SharePoint.
Experience resolving and documenting work on incident tickets in ServiceNow or Jira.
Solid knowledge of relational databases such as Oracle and/or PostgreSQL.
Intermediate experience automating tasks with Python or PowerShell.
Hands-on experience installing, administering, and troubleshooting Windows Server 2022.
Esri Technical Certification in ArcGIS Desktop or Enterprise domains.
Knowledge of REST-based web services and third-party system monitoring tools.
Basic experience automating configuration management and provisioning, such as Ansible, CloudFormation, or Terraform.

Responsibilities

Provide operational support and maintenance for Esri ArcGIS Enterprise environments, including Esri Portal and ArcGIS Server.
Design and implement solutions to complex technical challenges affecting multiple areas or disciplines.
Plan, support, implement, and document engineering solutions to meet customer requirements with minimal oversight.
Serve as the subject matter expert for deployed solutions, develop operations-team skillsets to support transition to day-to-day operations and maintenance, and act as a Tier 4 escalation point.
Provide documentation for developed solutions, including Technical Implementation Plans (TIPs), work instructions, as-built documents, and transition documentation.
Support the currently deployed Esri product suite and future releases of Esri product lines.
Upgrade ArcGIS Enterprise systems to applicable or latest versions and perform ArcGIS software patching.
Assist with ArcGIS software requirements and troubleshoot GIS software issues to ensure full functionality.
Collaborate with programs to integrate data from other systems of record and support customer requirements and GIS initiatives.
Communicate with internal team members across multiple areas and with client team members.
Ensure data is secured and accessible only as appropriate in compliance with agency policies and privacy laws.
Document and manage application user guides, work processes, server configurations, enterprise architecture settings, and GIS database connections and accounts.
Understand and apply the ArcGIS Products Life Cycle.
Provide technical insight and recommendations regarding GIS policies, objectives, and potential GIS software purchases.
Formulate implementation options, conduct research, and turn strategies into actionable plans with defined timetables and deadlines.
Work with the team to accomplish daily objectives and contribute to operational outcomes and project deliverables.