AR Specialist

TEKsystems•Chesapeake, VA

1d•$20 - $22•Onsite

About The Position

TEKsystems is partnering with a well-established hospital system to identify skilled Revenue Cycle and AR Follow-Up professionals who are ready to grow their careers. This is a Contract to Hire position based out of Chesapeake, VA. The role involves working AR accounts using EPIC work queues and Aged Trial Balance (ATB) reports, prioritizing and resolving high-dollar and aged claims, investigating payments, denials, and underpayments, and managing denial follow-up and root-cause analysis. The specialist will communicate with insurance payers and patients to resolve claim issues, request and upload medical records as needed, and identify trends in denials to improve claim resolution. Productivity goals of approximately 50+ accounts/day are expected, depending on claim complexity. The role utilizes EPIC, payer portals, OnBase, and Excel.

Requirements

2+ years of AR follow-up and billing experience
Experience with AR denial management
High school diploma or GED required
EMR/EPIC experience preferred

Responsibilities

Work AR accounts using EPIC work queues and Aged Trial Balance (ATB) reports
Prioritize and resolve high-dollar and aged claims
Investigate payments, denials, and underpayments
Manage denial follow-up and root-cause analysis
Communicate with insurance payers and patients to resolve claim issues
Request and upload medical records as needed
Identify trends in denials to improve claim resolution
Meet productivity goals (approximately 50+ accounts/day, depending on claim complexity)