AR Specialist I

Sentara Health

11d • Onsite

About The Position

The Accounts Receivable Specialist I is responsible for managing the day-to-day operations of the organization's accounts receivable. This role involves ensuring accurate and timely collection of payments from consumers, insurance companies, and other payers. The Accounts Receivable Specialist will work to resolve billing issues, reconcile accounts, and maintain accurate records of transactions to ensure financial health and compliance with industry standards. This is an On-Site position only (Hampton Roads Geographic Area).

Requirements

• High School Diploma (Required)
• 1 Year required Billing and Payer System experience
• Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments.
• Reviewing and processing insurance claims
• Verifying patient information and coding for accuracy.
• Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues.
• Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.
• Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed timely collection of payments from consumers, insurance companies, and other payers

Nice To Haves

• The AR Specialist I should possess strong attention to detail, excellent communication skills, and a solid understanding of healthcare billing practices and payer systems.

Responsibilities

• Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments.
• Reviewing and processing insurance claims, verifying patient information and coding for accuracy.
• Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues.
• Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.
• Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed.
• Ensuring adherence to healthcare billing regulations and policies.
• Assisting with month-end closing activities and financial reporting.
• Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes.
• Addressing and resolving any patient or insurance inquiries related to billing and payment issues.

Benefits

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED