AR Collections Analyst

Renfro Brands•Mount Airy, NC

4d•Onsite

About The Position

The AR Collections Analyst must possess the knowledge, skills and ability to manage a challenging domestic and international portfolio, including high dollar chain accounts. Responsibilities include timely resolution of discrepancies, claim filing in customer portals and collection of past due items. The AR Collections Analyst must be able to build partnerships with internal/external customers to resolve issues and reduce aged balances. This role requires a proactive approach to quickly identify issues and drive root cause resolution. The AR Collections Analyst must create and utilize reporting to maximize efforts.

Requirements

Must have a high school diploma or equivalent
1-2 years of experience in accounting
Solid Accounts Receivable knowledge including collection strategies and deduction management
Proficiency in Microsoft Office and Excel
Advanced problem-solver
Indirect leader to peers
Easily adapts to change
Out of the box thinker
Autonomous
Excellent communication skills
Detail oriented
Self-starter
Highly motivated
Intermediate Excel User
Experience with claim filing in customer portals

Nice To Haves

Associates Degree in related field a plus

Responsibilities

Review and monitor accounts for payment delays, unusual activity, or issues that could affect cash flow.
Research and resolve account differences involving foreign currency, exchange rates, bank fees, withholding taxes, and international payment activity.
Collect outstanding receivables through timely claim filing in customer portals or by contacting AP counterparts; Compile backup for rebills ensuring customer rebill requirements are met
Identify issues attributing to delinquency or discrepancies; Drive root cause resolution of issues whether customer or Renfro driven
Build partnerships with internal/external customers; Ability to influence for desired outcome
Provide routine and adhoc reporting to Leadership Team
Analyze customer data to identify trends
Challenge existing processes and develop practical solutions to improve efficiency, eliminate unnecessary steps, and strengthen AR workflows.
Monitor EDI billed customers to ensure errors are identified and corrected timely
Ensure proper documentation stored for retention/audit purposes according to Renfro company policies and procedures
Ability to easily adapt to change while managing a challenging customer portfolio
Ability to document processes in a clear and concise manner
Participate in audits and prepare audit documentation that is easy to understand and demonstrates working knowledge of our processes