AR Collection Specialist

CLINICA family healthLafayette, CO

About The Position

As our Accounts Receivable (AR) Collections Specialist you will work with assigned payers and accounts from initiation of one-touch claim submissions through payment resolution, including billing, rebilling/appeals, account resolution and denial management.

Requirements

  • High School diploma or equivalent.
  • Three (3+) years recent accounts receivable/customer service experience in mental healthcare billing and collections, including billing systems, cash receipts, private collections, Medicaid, Medicare, managed care and/or traditional insurance.

Responsibilities

  • Complete the billing process, scrub and submit clean claims to assigned payers within filing requirements.
  • Complete AR postings to reflect accurate payments in a timely fashion.
  • Follow-up on all rejections, denials, and past due accounts to maximize collections.
  • Research and resolve problems for billing failures and/or re-bills for assigned payers and accounts.
  • Prepare and complete the deposit process daily from start to finish including copying, tracking, and maintaining accurate files and recording in the General Ledger.
  • Complete refunds, unclaimed funds, and escheatment process for assigned payers.
  • Respond to questions and requests for information from customers (internal and external) and work collaboratively with other staff, clients and/or external third-party payers in a courteous, timely, and accurate manner.
  • Complete reporting or other requests as needed.
  • Ensure Release of Information is up to date for billing.

Benefits

  • Annual influenza vaccine
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