AR Associate MVA/Billing Review

Upstream Rehabilitation•Birmingham, AL

8d•Remote

About The Position

Upstream Rehabilitation is hiring an AR Associate focused on Motor Vehicle Accident (MVA) and billing review. This remote role is based in Birmingham, Alabama, and focuses on timely, accurate reimbursement of aged accounts receivable and resolution of unpaid accounts. The associate works with auto insurance carriers and attorneys on MVA and MVA litigation claims, contributing to account resolution and organizational operational excellence. The position requires reviewing unpaid accounts, confirming appropriate and complete payments, documenting work, meeting productivity benchmarks, and identifying and reporting errors, breaches, and trends. Account corrections may include verifying payers and payer overlaps, reviewing medical EOBs, making adjustments or transfers, and creating tasks for funds that need to be reapplied. The associate also identifies applicable state billing rules and statutes of limitations, supports internal and external customers, manages tasks within required time frames, and reports findings on escalated accounts. Remote meetings are expected to take place by live video. Other projects and duties may be assigned.

Requirements

High school diploma or equivalent; 5+ years of revenue cycle experience may be considered in lieu of additional education.
At least 1 year of revenue cycle operations experience, including Medicare and commercial insurance, in a high-volume production environment.
Strong organizational, time-management, and multitasking skills, including the ability to prioritize competing responsibilities.
Excellent written and verbal communication skills.
Strong attention to detail and commitment to accuracy.
Ability to analyze processes, identify issues, and recommend effective solutions.
Self-motivation and ability to work independently and manage workload with minimal supervision.
Professional demeanor and a positive, customer-focused attitude.
Ability to collaborate effectively in a team-oriented environment.

Nice To Haves

At least 3 years of experience in revenue cycle, Medicare, and commercial insurance in a high-production environment.

Responsibilities

Review unpaid accounts and take appropriate action to obtain reimbursement and reduce the overall accounts receivable balance.
Ensure payments received are appropriate and paid in full.
Meet productivity benchmarks and requirements established by the supervisor.
Properly document all actions and reviews.
Report identified infractions, errors, and breaches.
Correct accounts, including verifying payers and payer overlaps, identifying and reviewing medical EOBs, making adjustments or transfers, and creating tasks when money needs to be reapplied.
Identify and report trends to the team and supervisor.
Identify applicable state billing rules and guidelines, including statutes of limitations.
Assist internal and external customers as needed.
Create, respond to, or complete tasks by the designated time frame or due date, whichever comes first.
Timely report actions and findings for escalated accounts and accounts referred by a supervisor.
Attend remote meetings on live video.
Perform other projects and duties as assigned.