AR Associate MVA/Billing Review

Upstream Rehabilitation•Birmingham, AL
•Remote

About The Position

Upstream Rehabilitation is hiring an AR Associate – MVA/Billing Review to support timely, accurate reimbursement of aged accounts receivable and resolve unpaid accounts. The role works with auto insurance carriers and attorneys on Motor Vehicle Accident (MVA) and Motor Vehicle Accident Litigation (MVAL) claims, focusing on quality, productivity, and account resolution. The position is remote, with live-video attendance expected for remote meetings. The role supports the organization’s mission and continued growth.

Requirements

  • High school diploma or equivalent; five or more years of revenue cycle experience may be considered in lieu of additional education.
  • At least one year of revenue cycle operations experience, including Medicare and commercial insurance, in a high-volume production environment.
  • Strong organizational, time-management, and multitasking skills, with the ability to prioritize competing responsibilities.
  • Excellent written and verbal communication skills.
  • Strong attention to detail and commitment to accuracy.
  • Ability to analyze processes, identify issues, and recommend effective solutions.
  • Self-motivation and ability to work independently and manage workload with minimal supervision.
  • Professional demeanor and positive, customer-focused attitude.
  • Ability to collaborate effectively in a team-oriented environment.
  • Attend remote meetings on live video.

Nice To Haves

  • Three or more years of experience in revenue cycle, Medicare, and commercial insurance in a high-production environment.

Responsibilities

  • Review unpaid accounts and take appropriate action to obtain reimbursement and reduce the overall accounts receivable balance.
  • Ensure payments received are appropriate and paid in full.
  • Meet productivity benchmarks and requirements established by the supervisor.
  • Properly document all actions and reviews.
  • Report identified infractions, errors, and breaches.
  • Correct accounts, including verifying payers, identifying payer overlaps, reviewing medical EOBs, making adjustments or transfers, and creating tasks when money needs to be reapplied.
  • Identify and report trends to the team and supervisor.
  • Identify applicable state billing rules and guidelines, including statutes of limitations.
  • Assist internal and external customers as needed.
  • Create, respond to, or complete tasks by the designated timeframe or due date, whichever comes first.
  • Report actions and findings for escalated accounts or accounts referred by a supervisor in a timely manner.
  • Perform other projects and duties as assigned.

Benefits

  • Annual paid Charity Day.
  • Option for a 100% employer-paid medical insurance premium.
  • Dental and vision insurance.
  • 401(k) with company match.
  • Generous paid time off and paid holidays.
  • Ongoing professional development and education opportunities.
  • Leadership development programs.
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