AR Administrator, PFM

Inmar Intelligence•Winston-Salem, NC

2d•Onsite

About The Position

Under the general supervision of the Operations Supervisor, the AR Administrator, PFM AR provides reconciliation support to assigned clients. Duties may include researching and resolving unapplied cash, data entry, and entering deposits into the system.

Requirements

High School Diploma/GED
2-4 years of related work experience and/or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position.
Proficient in Microsoft Windows
Competent in 10 Key, Google Office Suite, Microsoft Office
Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.

Nice To Haves

Adaptable: Responds to change with a willingness to learn new ways to accomplish work.
Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth.
Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually-beneficial partnerships, leverage information and achieve results.
Problem Solving: Gathers and analyzes information to generate and evaluate solutions to problems, issues and challenges while weighing the accuracy and relevance of the facts, data and information.
Curious: A desire to inquire and learn, to seek new knowledge and wisdom, and to listen to the contributions of others with a genuine interest to better self, the team, and organization.
Collaboration: Works collaboratively with others to achieve group goals and objectives.

Responsibilities

Review unapplied checks daily and escalate issues that cannot be resolved within specified deadlines
Internally and externally document efforts to resolve unapplied cash
Research and request missing remittance via online portals, working with Payer Relations Team, or calling the carrier to request paper form
Key remittance to perform application of payment records
Manually associate open checks to available payment batches with accuracy
Enter deposits into the system for assigned clients
Follow HIPAA policies and procedures per company guidelines
Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations.
Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client.
Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results.
Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability.
Understand that results are important and focus on turning mission into action to achieve results following the principles of Flawless Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.