Aquatics Swim Administrator

Life Time•Syosset, NY

About The Position

As an Aquatics Swim Administrator, you will provide high-quality customer service by engaging with members and guests and building strong relationships. You will assist members with account maintenance and develop a broad understanding of Life Time Swim products and services. You will anticipate members’ needs and interests and promote and sell programs, products, and services.

Requirements

  • High school diploma or GED.
  • One year of customer service experience.
  • Adult, Child, and Infant CPR/AED certification, to be completed within 60 days.
  • First Aid certification, to be completed within 60 days.

Nice To Haves

  • Swim lesson instructor or coaching experience.
  • One year of experience in a sales- or retail-related position.

Responsibilities

  • Process member paperwork, including registrations, cancellations, confirmation emails, and filing.
  • Respond to member needs and requests.
  • Initiate and maintain positive relationships with members and guests.
  • Promote Life Time programs, products, and services.

Benefits

  • Fully subsidized membership.
  • Discounts on Life Time products and services.
  • 401(k) retirement savings plan with company discretionary match for team members age 21 and older.
  • Training and professional development.
  • Paid sick leave where required by law.
  • Full-time team members are eligible for medical, dental, vision, and prescription drug coverage; short- and long-term disability insurance; life insurance; pre-tax flexible spending and dependent care plans; parental leave and adoption assistance; paid time off, including 5 to 20 vacation days per calendar year based on tenure, and paid sick leave; and a deferred compensation plan for team members who meet the required income threshold.
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