Aquatic Rehab Receptionist

Hospital for Special Care • New Britain, CT

4d • Onsite

About The Position

The Aquatic Rehab Receptionist is responsible for providing customer service and administrative support to members and staff of the Aquatic Rehabilitation Center. Under the direction of the Fitness and Membership Coordinator, the individual facilitates the efficient daily operations of front desk activities and membership services and supports operations of the fitness center and pool area.

Requirements

• High School diploma or GED.
• Effective written, communicative and analytical skills.
• Basic knowledge of computer programs.
• One year experience in a receptionist, clerical or administrative position.
• Frequent sitting at a desk, using phone, reaching and bending below and above the shoulders, forward reaching and twisting to access file drawers and shelves for documents and binders.
• Standing and walking, fine and gross manipulation related to these activities.
• Fine manipulation is required as related to writing, typing and computer usage.
• Frequent ability to multi-task, to follow instructions, to have strong written and verbal communication skills and to have the ability to problem solve issues in a timely manner.
• Flexibility of thought, reasoning, organizational skills, and the ability to act in some new or unfamiliar situations.
• Selective attention and concentration are necessary to complete tasks.
• Ability to add, subtract, multiply and divide tens and hundreds by two, three, four and five.
• Perform basic arithmetic operations with coins and bills in the role of cashier and handling petty cash, checks, and credit cards.
• Working under a variety of conditions inside that include moderate noise and frequent interruptions.
• Ability to work independently as well as with others is essential.
• Requires a large amount of flexibility and problem solving.
• May need to respond to water, medical, or behavioral emergency situations.

Nice To Haves

• Previous experience in health club, pool or fitness setting.

Responsibilities

• Facilitates the efficient daily operations of front desk activities and membership services, including assisting members and guests.
• Answers telephone calls, requests for information, conducts tours and directs communications in an accurate and timely manner.
• Maintains membership files and forms, in accordance with contract requirements.
• Assures financial accuracy and accounting of all membership and program activity through Twin Oaks Software applications.
• Performs nightly closeout procedures through Twin Oaks.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED