Aquatic Manager (Open until filled)

City of Columbia•Columbia, TN

2d•Hybrid

About The Position

The Aquatic Manager will be responsible for the daily management and maintenance of the facility, interact respectfully with all patrons of Columbia Parks and Recreation facilities, and provide day-to-day leadership, direction, recruiting, hiring, and training to Parks Aquatic employees. A successful candidate will be a collaborative leader with knowledge of the aquatic industry and a commitment to community engagement. They must possess strong interpersonal skills and the ability to interact with staff, volunteers, and patrons of our aquatic programs and facilities. The Aquatic Manager meaningfully impacts the community by providing inclusive and accessible recreation opportunities for people of all ages and backgrounds and promoting a vibrant and active city through aquatic recreation.

Requirements

Three (3) to five (5) years of experience in the aquatics field, including demonstrated leadership or supervisory responsibility;
Working knowledge of computer software and website maintenance;
Three (3) to five (5) years of direct, hands-on aquatics experience involving one or more of the following: Lifeguarding, Aquatics Programming, Competitive Aquatics Team Coaching; or Swimming Instruction: Water Safety Instruction (WSI);
American Red Cross Lifeguard Certification (or equivalent);
Must have or obtain (within ninety (90) days of employment): American Red Cross Lifeguard Instructor (LGI) Certificate, American Red Cross Lifeguard Management Certificate, Aquatics Facility Operations Management Certification: Aquatic Facility Operator (AFO) Certification, or Certified Pool Operator (CPO) Certification;
Must be observant and able to react calmly, quickly, and with good judgment in an emergency;
Ellis and Associates (or equivalent);
Must have or obtain within one hundred eighty (180) days of employment: Ellis and Associates (LGI) Certificate, Aquatics Facility Operations Management Certification: Aquatic Facility Operator (AFO) Certification, or Certified Pool Operator (CPO) Certification;

Nice To Haves

Bachelor's degree

Responsibilities

Provide management and leadership direction to the Recreation Aquatic Division, including program development, management, and operational oversight. This function includes personnel administration, budget control, programming and promotion, general administrative functions, project management, planning, and all aspects of aquatic facilities.
Oversee the operations and maintenance of swimming pools and other water-based facilities and report immediately to the Assistant Director with detailed reports.
Procure and manage inventory of necessary supplies and equipment.
Coordinate and manage aquatic programs and events, such as swimming lessons, aqua fitness classes, and swim meets.
Ensure the safety and cleanliness of the facilities by regularly inspecting and maintaining equipment, water quality, and cleanliness.
Enforce facility rules and regulations to ensure the safety and enjoyment of patrons.
Develop and maintain relationships with local organizations and businesses to promote partnerships and increase visibility.
Manage and supervise the Aquatic department staff, including hiring, training, and performance evaluation.
Identify and develop strategic partnerships with vendors, suppliers, and other partners.
Design and implement customer surveys and analyze customer feedback.
Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommend and administer policies and procedures.
Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service and staffing levels.
Plan, direct, coordinate, and review the work plan for assigned aquatic staff, including those involved in organizing and encouraging the formation of clubs, teams, leagues, and special events; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures to ensure safe work practices, work quality, and accuracy and to ensure compliance with applicable rules, policies, and procedures; meet with staff to identify and resolve problems.
Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Respond to and resolve complex and sensitive citizen inquiries and complaints; respond to inquiries or requests for service from interested community groups and citizens; interpret City policy for community groups, commissions, advisory boards, and citizens; negotiate and resolve sensitive and controversial issues.
Gather and interpret statistical and fiscal data; prepare and submit a variety of reports and memoranda on several recreation-related subjects.
Attend and participate in professional group meetings; maintain awareness of new trends and developments in recreation and leisure services; incorporate new developments as appropriate.
Perform other duties as assigned.
Perform other related duties as required.