Retail | Aquamarine Sales Associate

Fontainebleau Florida Hotel • Miami Beach, FL

19d • Onsite

About The Position

The Aquamarine Sales Associate delivers an elevated retail experience by selling Fontainebleau brand apparel and curated local mementoes. The role provides exceptional guest service while supporting sales performance in a fast-paced, upscale hospitality environment. The ideal candidate is personable, detail-oriented, and passionate about fashion and guest engagement. A flexible schedule is required to support business demands, including weekends, holidays, and peak resort seasons.

Work is performed in the retail outlet environment. The associate may encounter varying noise levels, temperatures, illumination, and air quality.

Requirements

• High school diploma or equivalent required.
• Availability to work a flexible schedule, including weekdays, weekends, evenings, and holidays.
• Ability to stand for extended periods and move throughout the retail space.
• Professional appearance and demeanor consistent with a luxury resort environment.
• Strong interpersonal skills and a passion for exceptional guest service.
• Ability to multitask and perform effectively in a fast-paced setting.
• Excellent communication and relationship-building skills.
• Proven ability to drive sales and meet performance goals.
• Attention to detail, with a focus on presentation and visual merchandising.
• Proficiency with POS systems and basic retail technology.
• Ability to work independently and as part of a team.
• Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.
• Requires mobility; prolonged walking, sitting, and standing; eye/hand coordination and manual dexterity; and ability to distinguish letters, symbols, and colors.
• Ability to push and/or pull a file cabinet weighing up to fifteen pounds.

Nice To Haves

• Previous retail or sales experience, ideally in fashion or hospitality environments.
• Experience working in a resort or high-end customer service setting.
• Strong understanding of fashion trends.

Responsibilities

• Provide personalized, attentive service to hotel guests in alignment with luxury brand standards.
• Engage guests to understand their needs and recommend Fontainebleau brand apparel and complementary items.
• Drive sales through product knowledge, styling suggestions, and upselling techniques.
• Maintain a polished sales floor through merchandising, replenishment, and organization.
• Process transactions accurately using point-of-sale systems while managing multiple guest interactions.
• Handle guest inquiries, concerns, and returns professionally and with a solutions-oriented approach.
• Support inventory management by receiving shipments, tagging merchandise, and organizing the stockroom.
• Collaborate with team members and leadership to achieve sales goals and uphold service excellence.
• Follow company policies, procedures, and loss prevention standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED