Apprenticeship and Pathways Project/Program Manager III

King County • Seattle, WA

15h • Hybrid

About The Position

Metro Transit’s Employee Services Division seeks a dynamic Apprenticeship and Pathways Project/Program Manager III to develop and manage projects in Metro Transit’s Apprenticeship and Pathways Team. This role involves building and managing apprenticeship and pathways programs to meet the needs of a growing and changing organization, enabling employees to grow their careers at Metro and providing more pathways into the organization. Metro is committed to providing transportation services that connect all people and all communities of King County, focus on the equitable distribution of our service and the equitable application of our work, and combat climate change by doing our work in a sustainable manner. This recruitment will be used to fill one (1) Career Service Project/Program Manager III (PPM III) classification vacancy and may generate an eligibility pool for future vacancies.

Requirements

• A minimum of three (3) years' experience in taking projects from concept through completion, that engage employees or the community OR a combination of work experience, training, and/or education that provides the required knowledge, skills, and abilities to perform the responsibilities of the position.
• Demonstrated ability to build effective relationships, with a variety of audiences, including operational employees, frontline leaders, and labor representatives, using practices that advance equity and inclusion.
• Advanced skills in goal setting with the ability to organize people and activities to accomplish work plans and deliverables within established timelines.
• Experience in managing and developing people-focused or people development projects, such as on-the-job learning, apprenticeship, technical training, professional development, and other programs.
• Strong customer service, organizational, analytical, time management, communication, and interpersonal skills, including the ability to work well independently or as part of a team.
• Comfort and flexibility in navigating a complex hierarchy while managing multiple competing priorities, projects, and customer relationships.
• Engaging facilitation skills applied to technical meetings with multidisciplinary staff and leading groups to accomplish specific tasks.
• Demonstrated understanding of key concepts in equity and social justice education around topics of race & other social identities, and a leader’s role in creating equitable and inclusive work environments.
• Experience and ability to navigate working in a fast-paced environment with changing priorities.
• Ability to learn quickly and adapt to changing operational demands.
• Excels in working collaboratively on a team and individually; and the ability to adapt and contribute in both settings.
• Advanced skills in Microsoft Office software including Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.

Nice To Haves

• Experience working with large public sector agencies or governmental organizations.
• Knowledge and experience in King County Metro’s operations, mission, policies and procedures; ideally with experience in project and/or program management.
• One year of demonstrated experience developing, managing, and/or implementing programs that support workforce and employee development.
• Ability to manage highly visible and politically sensitive projects and tasks.
• Skill in data gathering, analysis, and developing data tools for various audiences.
• Ability to comfortably work in a high volume, multi-focused, and fast-paced environment, following established processes.

Responsibilities

• Support apprenticeship and pathways program development, implementation, management and coordination across divisions with internal and external stakeholders.
• Organize people and activities to accomplish strategic work plans and deliverables within established timelines.
• Develop pro-equity, innovative, people-centered work plans, charters, and project documents as a collaborator and team assuring effective operations, communications, partnerships, reporting, and continuous improvements.
• Partner with and facilitate groups of employees, labor union representatives, and County management to implement and manage Metro’s apprenticeship and pathways programs.
• Work with organizational and Division decision-making structures to identify and accomplish tasks and successfully implement projects.
• Identify and strengthen career pathways with a focus on underserved communities to obtain employment or career advancement opportunities within Metro.
• Manage project schedules, issues, risks, quality, and project deliverables.
• Support the sponsor and members of leadership to ensure tasks are completed, timelines met, and deliverables achieved.
• Develop and provide program reports, updates, and presentations to internal and external stakeholders.
• Engage in evaluation and continual improvement of program activities; may organize focus groups, listening sessions, surveys, and other tactics, using the learnings to adjust and refine program approach.
• Develop key data metrics, analysis, and reporting on project progress.
• May lead, mentor, and assign work to other team members.

Benefits

• King County has a robust collection of tools and resources to support working remotely.
• Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed