Apprentice Technician

Penske Automotive Group • Annapolis, MD

11d • Onsite

About The Position

Land Rover Annapolis, a Penske Automotive Group dealership, is seeking an Apprentice Technician to deliver extraordinary customer experiences. Under the direction of a senior or master Technician, the Apprentice Technician diagnoses and performs repairs on vehicle components. This role is an opportunity to begin a career path toward becoming a Master Technician.

The position primarily works in an automotive shop, which is covered but may involve heat, cold, and safety hazards. Loud noise may be experienced regularly. The role requires prolonged standing, regular pushing, pulling, stooping, kneeling, reaching, grasping, and walking, repetitive motion, and the ability to talk and hear. It involves medium/heavy work, including lifting over 50 pounds with an assistance device and frequent lifting or carrying of objects weighing up to or over 35 pounds, with an assistance device available as needed.

The schedule follows shop business hours, with the ability to work nights, weekends, and holidays as required. The role requires a high school diploma or equivalent and a recent graduation from an automotive repair vocational program. A valid driver's license is an additional eligibility qualification.

Requirements

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, and a positive team-player attitude.
• Strong work ethic and ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.
• Exceptional customer-service skills, including listening to customers and determining how best to assist them.
• Knowledge of automotive systems.
• Strong desire to learn and grow as a technician.
• Ability to use technical reference materials and technical manuals.
• Ability to wear required safety and health personal protective equipment, including a respirator, as recommended by the equipment manufacturer.
• Ability to take direction from multiple senior employees and prioritize work.
• Ability to work well in a team environment.
• Strong attention to detail and commitment to quality.
• Ability to follow processes to ensure quality and safety.
• Ability to communicate technical terms to a non-technical audience.
• Ability to read and comprehend instructions and information.
• Ability to maintain a positive attitude while learning at a fast pace.
• High school diploma or equivalent and recent graduation from an automotive repair vocational program.
• Valid driver's license.
• Ability to meet the position's physical demands, including prolonged standing, regular movement and repetitive motion, and lifting with an assistance device as described.

Nice To Haves

• A.A. degree or equivalent vocational certification in automotive repair.
• A combination of education and experience equivalent to certification, plus one or more years of experience.

Responsibilities

• Diagnose and perform repairs on vehicle components under the direction of a senior or master Technician.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Comply with manufacturer standards for the quality and timeliness of repairs and maintenance.
• Ensure estimates and work orders are accurate.
• Follow federal, state, and local requirements affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of safety and health personal protective equipment.
• Learn and develop technical understanding and work experience with guidance from a mentor.
• Provide customers with a high-quality service experience throughout vehicle repairs.

Benefits

• Health care options, including medical, dental, and vision coverage.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• Competitive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED