Apprentice Technician

Penske Automotive Group • Phoenix, AZ

10d • Onsite

About The Position

Volkswagen North Scottsdale, a Penske Automotive Group dealership, is seeking an Apprentice Technician to perform vehicle repairs and maintenance in accordance with factory and dealership specifications and time standards. The role focuses on delivering an excellent customer experience through quality, timely work and clear communication with Service Advisors. The position works primarily in an automotive shop and has no supervisory responsibilities.

Requirements

• High school diploma or equivalent.
• Safe working knowledge of shop tools and equipment.
• One to two years of related experience and/or training, or an equivalent combination of education and experience.
• Valid driver's license and a good driving record.
• Exceptional customer service skills and the ability to listen to customers and determine how to assist them.
• Knowledge of automotive systems and the ability to use technical reference materials and manuals.
• Ability to explain technical terms to a non-technical audience.
• Ability to read and comprehend instructions and information.
• Ability to follow processes to ensure quality and safety.
• Positive attitude, reliability, strong work ethic, and ability to work well on a team in a fast-paced, results-driven environment.
• Time-management skills and ability to prioritize.
• Ability to work nights, weekends, and holidays as required.

Nice To Haves

• Brand knowledge.
• Previous Automotive Technician experience or recent completion of automotive technician trade school.

Responsibilities

• Perform vehicle repairs and maintenance according to factory and dealership specifications and time standards.
• Help provide customers with a world-class service experience throughout the vehicle repair process.
• Communicate technical information about customer vehicles clearly to Service Advisors.
• Meet manufacturer standards for repair quality and timeliness, and ensure estimates and work orders are accurate.
• Follow applicable federal, state, and local requirements for shop operations, including hazardous waste handling and disposal, OSHA requirements, and the use of personal protective equipment.
• Follow processes that support quality and safety.

Benefits

• Medical, dental, and vision care options.
• 401(k) savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• State-of-the-art facilities and excellent working conditions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED