Apprentice Technician

Survitec Group•Pasadena, TX

46d•Onsite

About The Position

Survitec is seeking a detail-oriented and communicative Apprentice Service Technician with a technical background to join their team in Houston, Texas. This role involves supporting qualified technicians in installing, maintaining, and repairing Survitec products, with a focus on learning and adhering to company standards for quality and efficiency. The successful candidate will progress to a fully competent Service Technician upon completion of training and assessments. This is presented as a career opportunity in a fast-paced, rewarding environment.

Requirements

Holds self and others accountable to meet commitments
Builds strong customer relationships and delivers customer-centric solutions
Develops and delivers communications that convey a clear understanding of the unique needs of different audiences
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Makes good and timely decisions that keep the organization moving forward
Plans and prioritises work to meet commitments aligned with Survitec goals
Consistently achieves results, even under tough circumstances
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement

Responsibilities

Supports qualified Service Technicians to install, maintain, and repair Survitec safety equipment to standard.
Learns to deliver discrete steps within the core servicing process under own supervision.
Works alongside qualified technicians to learn and practice more complex steps under full supervision.
Supports the Service Operations team to implement controlled changes to process to deliver continuous improvement.
Helps specialists set up and test new products or processes.
Installs complex systems according to training and competence level, seeking guidance and support where needed.
Carries out preventive maintenance inspections under supervision.
Develops the skills to identify and diagnose requirements for equipment and systems emergency repairs.
Develops knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct.
Ensures own work adheres to standards and completes personal development path towards becoming competent in core Survitec product categories.
Follows Survitec Health, Safety and Environment policies, procedures and mandatory instructions.
Identifies and raises risks to safeguard the environment and the wellbeing of self and others.
Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
Works towards competence in multiple product lines, to become part of a flexible service operations workforce.
Develops and maintains an understanding of relevant technology, external regulation and industry best practices through ongoing personal development.
Follows stores requisition processes to maintain accurate stock levels and records.
Contributes to creating an environment where everyone in the team can live the Survitec Values.
Contributes to creating an environment where our people feel valued, appreciated and free to be who they are at work.
Understands, upholds and contributes to creating a safety-first culture within Survitec.
Ensures a safe and healthy working environment.