Apprentice Technician

Survitec Group Limited•Pasadena, TX
•Onsite

About The Position

Survitec, a global leader in survival technology, is seeking a detail-oriented and communicative Apprentice Service Technician with a technical background to join their team in Houston, Texas. This role focuses on supporting qualified technicians in the installation, maintenance, and repair of Survitec products. The apprentice will work towards becoming fully competent, delivering work to Survitec standards for right-first-time completion and operational efficiency. Successful completion of training and assessments will lead to progression to a Service Technician role. This is presented as a career opportunity in a fast-paced, rewarding environment.

Requirements

  • Holds self and others accountable to meet commitments.
  • Builds strong customer relationships and delivers customer-centric solutions.
  • Develops and delivers communications that convey a clear understanding of the unique needs of different audiences.
  • Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
  • Makes good and timely decisions that keep the organization moving forward.
  • Plans and prioritises work to meet commitments aligned with Survitec goals.
  • Consistently achieves results, even under tough circumstances.
  • Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.

Responsibilities

  • Supports qualified Service Technicians to install, maintain, and repair Survitec safety equipment to standard, learning discrete steps within the core servicing process under own supervision and practicing complex steps under full supervision.
  • Supports the Service Operations team to implement controlled changes to process for continuous improvement.
  • Helps specialists set up and test new products or processes; installs complex systems according to training and competence level, seeking guidance and support where needed.
  • Carries out preventive maintenance inspections under supervision, developing skills to identify and diagnose requirements for equipment and systems emergency repairs.
  • Develops knowledge and understanding of Survitec policies, procedures, and relevant regulatory codes to ensure work adheres to standards, completing a personal development path towards competence in core Survitec product categories.
  • Follows Survitec Health, Safety, and Environment policies, procedures, and mandatory instructions; identifies and raises risks to safeguard the environment and the wellbeing of self and others.
  • Develops own capabilities by participating in assessment and development planning activities, as well as formal and informal training and coaching; works towards competence in multiple product lines to become part of a flexible service operations workforce.
  • Develops and maintains an understanding of relevant technology, external regulation, and industry best practices through ongoing personal development.
  • Follows stores requisition processes to maintain accurate stock levels and records.
  • Contributes to creating an environment where everyone in the team can live the Survitec Values.
  • Contributes to creating an environment where people feel valued, appreciated, and free to be who they are at work.
  • Understands, upholds, and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment.

Benefits

  • Professional Development Opportunities
  • Additional day off to celebrate your birthday
  • Employee Assistance Programme
  • Workplace Reward & Recognition scheme
  • Health, Dental, Vision Long-Term Disability and Life Insurance Cover
  • Retirement Benefit (401k plans – match up)
  • Bi-weekly Pay Date
  • 12 fully paid statutory holidays
  • Up to 80-160 hrs annual leave (Depending on length of service)
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