Apprentice Meat Cutter

Harp's Food Stores•Springfield, MO

30d•Onsite

About The Position

This role is for an Apprentice Meat Cutter. The core philosophy of the position is to exceed customer and associate expectations by providing a positive first impression, identifying needs, delivering solutions, adding value, supervising the store, and ensuring customer satisfaction that makes competitors unacceptable. The Meat Cutter role involves supporting meat department operations, including readiness, staffing, supervision, price maintenance, inventory preparation, financial goals, cleanliness, and safe equipment use. It also includes supporting replenishment and inventory processes such as ordering, receiving, invoicing, and managing back stock. The role requires adherence to merchandising and sales floor standards, including stocking, rotation, display maintenance, and sampling. Additionally, it involves following food safety production guidelines for fresh food preparation, processing, packaging, weighing, pricing, and labeling. Proper equipment procedures, cleaning, and maintenance are essential. Problem-solving skills are needed to define issues and use critical thinking to find solutions. A strong safety and quality orientation is required, emphasizing high-quality products and services while being aware of personal and others' safety. The position is described through three lenses: Manager Cutter, Market Cutter, and the core role. As a Manager Cutter, the focus is on building relationships, conscientiousness, customer service/hospitality, integrity, modeling cultural values, and professionalism. As a Market Cutter, the focus is on customer focus, respecting others/citizenship, and supporting Harps' Mission Statement, which is to provide the best overall value through competitive prices, product quality and freshness, friendly service, and cleanliness.

Requirements

Must be at least 18 years of age.
Ability to work a flexible schedule including evenings, weekends and holidays as needed.
Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change.
Ability to interpret, understand and follow instructions.
Ability to complete tasks in a timely manner.
Moves, lifts, carries and places merchandise and supplies weighing less than or equal to 100 pounds without assistance.
Frequently reaches overhead and below the knee, including pushing, pulling, bending, stooping, crouching and twisting with or without bearing weight.
Occasionally required to squat, kneel and climb.
Continuous repetitive motion with hand(s) and arm(s), such as grasping, gripping and turning.
Stands and/or walks continuously throughout shift.
Visually locates merchandise and other objects, as well as verifies information, often in small print.
May be exposed to all weather conditions (hot, cold, rain, snow, ice and wind) as well as, inside work with variations in heat, cold, dust and humidity.
May be exposed to cleaning solvents or other chemicals.
May be exposed to latex, eggs, nuts, soy and wheat.
Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check and criminal background check.

Nice To Haves

High school diploma or G.E.D. equivalent preferred.
Three years previous experience working in meat market or retail grocery store preferred.

Responsibilities

Support meat department operations including department readiness, staffing, supervision, price maintenance, policies and procedures, inventory preparation, department financial goals and objectives, department cleanliness, and safe use of equipment and tools.
Support meat department replenishment and inventory processes by assisting in ordering, replenishment, receiving, invoicing and accounting, back stock, reclamation and returns, damages and reworks, supply use and inventory preparation.
Support merchandising and sales floor standards including proper stocking, rotation, signing, setting and maintaining displays, sampling and overall department procedures.
Follow all company and food safety production guidelines for fresh food preparation, production and processing.
Ensure all product produced for consumption is properly packaged/wrapped, weighted and/or priced, and labeled according to company and regulatory requirements.
Adhere to all proper equipment procedures, including cleaning and maintenance requirements.
Clearly define issues upfront and then use critical thinking skills and logic to effectively obtain answers to questions through a conscious and organized manner.
Consistently produce and emphasize the need to produce high quality products and services while being aware of the issues and following procedures that affect personal safety and the safety of others.
Successfully initiate, develop, and foster relationships with others.
Take a personal interest in the interests and ideas of others and treat others fairly, respectfully, and sincerely.
Empathize with the emotions of others and consider things from other people’s perspectives.
Demonstrate responsible behavior, thoroughness of work, and dependability.
Consistently demonstrate compliance with Harps’ policies and procedures, including regular and timely attendance, adherence to dress code and ensuring a safe work environment, and a willingness to complete other duties as assigned.
Completely understand what delivering more than expected means in regards to great customer service.
Remove any barriers impeding customer service.
Actively look for ways to help others by following our SMILE Program guidelines.
Demonstrate and act in accordance with an appropriate and sound set of values, beliefs, and business ethics.
Act consistently in accordance with values that are consistent with those of the organization.
Model high standards of behavior for others through personal actions and commitment to the organization.
Hold myself accountable by demonstrating a “no excuses” approach to my own attitude, performance, and results.
Work in the best interest of Harps even when it involves putting individual needs aside.
Anticipate and recognize customer needs and remain dedicated exceeding customer expectations.
Use customer information to improve products and services.
Continually strive to improve customer satisfaction.
Encourage an atmosphere of teamwork by my own actions.
Support others, facilitate their work, and defend them when appropriate.
Encourage cooperation and trust within a group.
Show a high concern for the rights, values, and worth of others.
Treat others fairly and consistently.
Give appropriate attention toward the concerns expressed by others by empathizing with their emotions and considering things from their perspective.
Strive daily to exceed my customers’ expectations in an effort to support the Harps’ Mission Statement.